Evening/Weekend Facilities Operation Specialist (64)

Northern Illinois University

DeKalb (IL)

On-site

USD 42,000 - 54,000

Full time

39 hours ago
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Job summary

Northern Illinois University Libraries is seeking a Facilities Operations Specialist to oversee evening and weekend operations, ensuring safety, security, and excellent customer service across multiple library spaces.

The role involves supervising student workers, coordinating opening/closing procedures, and addressing emergencies with independent judgment until supervised or emergency staff arrive. Evening/weekend schedule is required.

Qualifications

  • High School Diploma or equivalent.
  • Two years (24 months) in facility/operations-related coursework or experience; or equivalent combination of education and training.

Responsibilities

  • Responsible for library opening and closing procedures and monitoring patron activities.
  • Assists in planning and coordinating use of library facilities and event space.
  • Monitors and communicates with internal partners and campus security; maintains records and reports of incidents.
  • Oversees announcements and building-use statistics.

Skills

Customer service
Communication
Problem solving
Supervision
Safety awareness

Education

High School Diploma or equivalent

Tools

None

Job description

Find your Career at Northern Illinois University!

Classification

Classification Facility Operations Specialist

Position Number

Position Number 00000064

Open Date

Open Date 10/14/2026

Close Date

Close Date 11/04/2026

Priority Review Date

Employee Class

Employee Class Staff

Full-Time/Part Time

Full-Time/Part Time Full-Time

FTE

FTE 1.00

Position Status

Position Status Regular

FLSA

FLSA Non-Exempt

Job code

Job code 2379

Union Representation

Union Representation Non-Union

Union Code

Union Code N/A

Unit/Department

Unit/Department University Libraries

College/Unit

College/Unit University Libraries

Division

Division Academic Division

Location

Location FO 428

Link to Department Website or Custom Search Page

Position Summary, Requirements, and Qualifications

Position Summary, Requirements, and Qualifications

Overview

Libraries Facilities Operations serves an important role in the University Libraries. The unit monitors and addresses all facilities-related matters in the libraries (including Founders Memorial Library, Music Library, and Faraday Library). In addition, the unit manages the opening and closing during days, evenings, and weekends; works with other library departments to facilitate appropriate stewardship of library spaces and resources; and helps to maintain a safe and secure environment for library patrons.

Position Summary

Serves as the senior on-site operational staff member during assigned evening and weekend hours. Monitors, supervises, and participates in activities related to the operation, safety, security, and customer service functions of the University Libraries’ facilities. Ensures that established library policies, procedures, and regulations are followed and provides operational support across multiple service areas after daytime staff have departed. Provides first-line assistance to library users, oversees building opening and closing procedures, responds to emergencies, and performs basic circulation and access services functions during evening and weekend operations. Exercises independent judgment in resolving operational issues and serves as the library’s primary authority until relieved by an appropriate supervisor or emergency personnel.

Essential Duties and Responsibilities

Facilities Operations
  • Responsible for library opening and closing procedures; monitors physical conditions of the library, as well as patron activities; enforces state, university, and library rules, regulations, and policies pertaining to the use of the library; and notifying appropriate staff members of emergency situations (illness, fire, maintenance problems) or illegal activities (theft, mutilation, smoking)
  • Assists in and facilitates planning, scheduling, directing and coordinating the use of library facilities; processes requests for approved events such as lobby tabling events, exhibits, lectures & performances, and room reservations for internal and external constituents; coordinates and disseminates reservation information, as needed
  • Assists the Facilities Operations Coordinator in requesting and monitoring work orders for repair and maintenance of library property; in that capacity, keeps records or maintains awareness of work order instructions for effective communication with workers; assists with scheduling projects regarding library facilities and maintenance
  • Facilitates communication with, and serves as a liaison to, internal library partners (such as Einstein’s Bagels, OneCard Office, DoIT/ TSD and other Learning Commons partners) as well to campus police, building services staff, and student judicial office; participates in library and university meetings and workshops related to operations and security
Facilities Management
  • Provides guidance and direction to student workers on duty during hours of operation
  • Monitors all secure areas of library to assure that areas are protected and appropriate doors are locked
  • Maintains a record of incidents in the library, completes related reports, and informs appropriate superiors
  • Performs routine circulation transactions, follows Access Services procedures, and refers exceptions as needed.
Customer Service
  • Oversees the lost and found operation
  • Assists patrons, as needed
  • Participates in the development of guidelines, procedures, and policies
Other Duties as Assigned
  • Performs other related duties as assigned
Communication
  • Oversees announcements over the public-address system, emergency paging and closing of service areas and the library
  • Compiles statistics and reports related to gate counts and other building-use data
Minimum Required Qualifications (Civil Service)
  • High School Diploma or equivalent.
  • Any one or combination totaling two (2) years (24 months) from the categories below:
    • college course work in facility management, operations management, or a closely related field, as measured by the following conversion table or its proportional equivalent:
      • 60 semester hours or an Associate’s Degree equals one (1) year (12 months)
    • training from a vocational, technical, or an armed forces program which includes building operations such as coordination of building maintenance, construction management, hospitality, or closely related experience.
    • work experience which includes building operations such as coordination of building maintenance and work orders, construction management, hospitality, or closely related experience.
Knowledge, Skills, and Abilities (KSAs) (Civil Service)
  • Knowledge of principles and processes for providing customer service.
  • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications, as needed.
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, data entry, designing forms, and other office procedures and terminology.
  • Knowledge of electronic equipment, computer hardware and software, and their applications.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
  • Ability to understand implications of new information for both current and future problem-solving and decision-making.
  • Ability to exhibit strong organizational skills and maintain detailed, accurate records.
  • Ability to communicate effectively as appropriate for the needs of the audience.
  • Ability to interpret work related documents, policies, and procedures.
Specialty Factors (Civil Service)

None

Preferred Qualifications (Civil Service)

None

Minimum Required Qualifications (SPS)

N/A

Additional Requirements (SPS)

N/A

Preferred Qualifications (SPS)

N/A

  • This position is assigned primarily to evening and weekend hours and must be able to work a schedule that supports library operations outside of normal business hours, including special events as assigned.
Appointment and Compensation Details

Appointment and Compensation Details

Anticipated Appointment Start Date

Anticipated Appointment Start Date 12/1/26

Anticipated Appointment End Date

Percent of Staff Year

Percent of Staff Year 1.00

Standard Hours Per Week 37.50

Working Hours

Working Hours During Academic Year - Sunday - Thursday 4PM - 12:30PM, During Intersessions - Monday - Friday 9AM - 5:30PM, during Summer - Monday-Friday 2PM - 10:30PM, one-hour lunch

In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, ethnicity, color, national origin, ancestry, sex, religion, age, disability (physical and mental), marital status, veteran status, sexual orientation, gender (identity and expression), political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.

The following person has been designated to handle inquiries regarding the non-discrimination policies:

Director of Civil Rights Office, Title IX Coordinator

Health Services 2nd floor

CivilRights@niu.edu

815-753-0455

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

ADA Accommodation

NIU remains committed to ensuring that its recruitment and application procedures include full opportunities for applicants with disabilities. Employment opportunities will not be denied to anyone because of the need to make accommodations for a person’s disability during either the application or interview process. An applicant who believes they require an accommodation to participate in the employment process due to a disability may request that accommodation through the Accommodation Request Form . For further assistance, please contact the office of ​​Affirmative Action and Equal Opportunity ( AAEO ) at ada@niu.edu .

  • List of at least 3 Professional References
  • Resume/Curriculum Vitae
  • Cover Letter
  • List of at least 3 Professional References
    • Military Discharge Documents ONLY (DD214/DD215/NGB22/DD256)
    • Transcripts (unofficial with official required at hire)
    • Other
Supplemental Questions

Required fields are indicated with an asterisk (*).

  • * What is the highest level of education attained?
    • GED
    • High School Diploma
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