Evening Warehouse Group Lead - Lead & Optimize Ops

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly); Kansas City (KS); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Job summary

URBN is seeking a Group Lead at our Kansas City, KS location to lead warehouse associates and ensure efficient, compliant operations during night shifts. The role emphasizes maintaining SLAs, acting as a SME in the area, and supporting employee development.

Ideal candidates have 1–2 years of related experience, strong organizational and communication skills, and the ability to work under pressure. Overtime may be required to meet production goals.

Qualifications

• 1 to 2 years of equivalent job experience; team building and leadership skills.
• Ability to work under pressure to meet deadlines.
• High school degree or GED required.
• Must be 18 years or older.
• Able to work overtime as required.

Responsibilities

• Provide leadership for all associates.
• Maintain SLAs for the designated area.
• Act as a subject matter expert in the designated area.
• Support the development of employees in the designated area.
• Promote, develop, and sustain an efficient workflow within the department. Ensure the area is adequately supplied to complete daily tasks.
• Create a positive work environment and develop ownership in the department with a high level of diplomacy, professionalism, and integrity.
• Oversee the quality of production activities.
• Audit department processes to ensure all team members are adhering to processes and SOPs.
• Interact with management and cross-functional employees to resolve issues affecting operations.

Skills

Leadership skills

Organizational skills

Time management

Communication skills

Education

High school diploma or GED

Job description

URBN is seeking a Group Lead at our Kansas City, KS location to lead warehouse associates and ensure efficient, compliant operations during night shifts. The role emphasizes maintaining SLAs, acting as a SME in the area, and supporting employee development.

Ideal candidates have 1–2 years of related experience, strong organizational and communication skills, and the ability to work under pressure. Overtime may be required to meet production goals.