URBN Warehouse ICQA Group Lead (Nights)

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly); Kansas City (KS); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Employee discounts

Job summary

URBN is seeking a Group Lead for our Kansas City warehouse in Kansas. This role emphasizes leadership, organization, and clear communication to supervise associates, meet SLAs, and ensure accurate, efficient operations.

The position requires guiding a team, resolving issues with management, and promoting a safe, productive work environment. Shift is Sun-Wed, 5:30 PM–4:00 AM, with overtime as needed.

Qualifications

• Must be 18 years or older.
• High school degree or GED required.
• 1–2 years of equivalent job experience; team building and leadership skills.
• Works well under pressure and time constraints; dependable and with a sense of urgency.
• Excellent organizational and efficiency skills.
• Ability to define problems, collect data, establish facts, and draw conclusions.
• Able to work with minimal supervision.
• Maintain acceptable attendance and must be able to work overtime as required.
• Comprehend and follow work instructions to meet productivity and quality standards.

Responsibilities

• Provide leadership for all associates.
• Maintain SLAs for the designated area.
• Act as a subject matter expert in the designated area.
• Support the development of employees in the designated area.
• Promote, develop, and sustain an efficient workflow within the department; ensure the area is adequately supplied to complete daily tasks.
• Create a positive work environment and develop ownership in the department with a high level of diplomacy, professionalism, and integrity.
• Oversee the quality of production activities.
• Audit department processes to ensure all team members are adhering to processes and SOPs.
• Interact with management and cross-functional employees to resolve issues affecting operations.

Skills

Leadership

Organizational skills

Communication

Education

High school diploma or GED

Job description

This position is located at 11681 State Ave, Kansas City, Kansas, 66111 United States

Role Summary

A Group Lead is a motivated team player with exceptional organizational skills, a positive attitude, and the ability to thrive in a goal-oriented, multitasking environment with attention to detail. They should have a basic understanding of Warehouse Operations and demonstrate problem-solving abilities. A successful Group Lead is flexible to accept new and diverse assignments. They possess excellent verbal and written communication skills.

Shift: Sunday - Wednesday (5:30 PM - 4:00 AM)

Role Responsibilities

• Provide leadership for all associates.
• Maintain SLAs for the designated area.
• Act as a subject matter expert in the designated area.
• Support the development of employees in the designated area.
• Promote, develop, and sustain an efficient workflow within the department. Ensure the area is adequately supplied to complete daily tasks.
• Create a positive work environment and develop ownership in the department with a high level of diplomacy, professionalism, and integrity.
• Oversee the quality of production activities.
• Audit department processes to ensure all team members are adhering to processes and SOPs.
• Interact with management and cross-functional employees to resolve issues affecting operations.

Role Qualifications

• Must be 18 years or older
• High school degree or GED required
• 1 to 2 years of equivalent job experience; team building and leadership skills
• Works well under pressure and time constraints, dependable and with a sense of urgency
• Excellent organizational and efficiency skills
• Ability to define problems, collect data, establish facts, and draw conclusions
• Able to work with minimal supervision
• Maintain acceptable attendanceand must be able to work overtime as required
• Comprehend and follow work instructions to meet productivity and quality standards

Physical Requirements

• Stand and walk throughout a shift
• Climb, balance, kneel, crouch, or crawl for extended periods
• Reach, pull, push, and lift freight and other objects of various shapes, sizes, and weights up to 50 pounds
• Operate warehouse equipment safely as required for the position (i.e. pallet jack, box cutter, carts) which requires coordinated movements

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.