Night-Shift Warehouse ICQA Lead

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly); Kansas City (KS); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Employee discounts

Job summary

URBN is seeking a Group Lead for our Kansas City warehouse in Kansas. This role emphasizes leadership, organization, and clear communication to supervise associates, meet SLAs, and ensure accurate, efficient operations.

The position requires guiding a team, resolving issues with management, and promoting a safe, productive work environment. Shift is Sun-Wed, 5:30 PM–4:00 AM, with overtime as needed.

Qualifications

• Must be 18 years or older.
• High school degree or GED required.
• 1–2 years of equivalent job experience; team building and leadership skills.
• Works well under pressure and time constraints; dependable and with a sense of urgency.
• Excellent organizational and efficiency skills.
• Ability to define problems, collect data, establish facts, and draw conclusions.
• Able to work with minimal supervision.
• Maintain acceptable attendance and must be able to work overtime as required.
• Comprehend and follow work instructions to meet productivity and quality standards.

Responsibilities

• Provide leadership for all associates.
• Maintain SLAs for the designated area.
• Act as a subject matter expert in the designated area.
• Support the development of employees in the designated area.
• Promote, develop, and sustain an efficient workflow within the department; ensure the area is adequately supplied to complete daily tasks.
• Create a positive work environment and develop ownership in the department with a high level of diplomacy, professionalism, and integrity.
• Oversee the quality of production activities.
• Audit department processes to ensure all team members are adhering to processes and SOPs.
• Interact with management and cross-functional employees to resolve issues affecting operations.

Skills

Leadership

Organizational skills

Communication

Education

High school diploma or GED

Job description

URBN is seeking a Group Lead for our Kansas City warehouse in Kansas. This role emphasizes leadership, organization, and clear communication to supervise associates, meet SLAs, and ensure accurate, efficient operations.

The position requires guiding a team, resolving issues with management, and promoting a safe, productive work environment. Shift is Sun-Wed, 5:30 PM–4:00 AM, with overtime as needed.