Evening Warehouse Customer Service Specialist

Penske Logistics; Salt Lake City (UT); On-site; USD 24,000 - 34,000; Full time

Job summary

Penske Logistics is hiring a Customer Service Associate for our Salt Lake City warehouse. You will monitor inventory levels and delivery schedules to ensure timely delivery to customer locations, and manage data accuracy in customer and Penske inventory systems. Flexible to weekends and overtime as needed.

The role requires at least 1 year in warehousing, strong Excel/Outlook skills, and the ability to work with multiple teams and systems. Schedule: Mon-Fri, 1:00pm-9:30pm.

Qualifications

• At least 1 year of warehousing/material-handling experience required.
• High school diploma or GED equivalent required.
• Ability to work independently, customer service, dealing with others, multi-tasking skills, organizational skills, team player, flexibility required, verbal & written communication skills, excellent with numbers and time management, strong problem solving skills required.
• Advanced computer skills including Excel and Outlook required.
• Must also be able to learn and regularly operate multiple company and customer owned Warehouse Management System (WMS) and or MRP systems.
• Ability to work in warehouse non-climate controlled conditions required.

Responsibilities

• Audit of picker activity/accuracy, warehouse reports, maintain of files, customer service interaction, resolution of pallet staging/tracking.
• Various office and administrative duties, which may include handling shipping documents, office supplies, maintaining database and miscellaneous reporting.
• Assist operations with passing out orders to be picked and document time out/in, picker's name and piece count for daily activity log.
• Liaison for internal customer support
• Data entry and record processing in variety of WMS and MRP systems.
• Provides direction when discrepancies are found
• Weigh or count items for distribution within plant to ensure conformance to company standards (as applicable)
• Read work orders or receive oral instructions to determine work assignments
• Communicate with associates from other shifts
• Complete daily logs
• Work with customer to resolve stock shortages
• Identify cost savings opportunities for the customer
• Track shipments to ensure shipment deadlines are met.
• Work with suppliers to correct part/shipment issues
• Other projects and tasks as assigned by supervisor

Skills

Customer service

Multi-tasking

Organizational skills

Verbal & written communication

Time management

Problem solving

Team player

Education

High school diploma or GED

Tools

Excel

Outlook

Job description

Penske Logistics is hiring a Customer Service Associate for our Salt Lake City warehouse. You will monitor inventory levels and delivery schedules to ensure timely delivery to customer locations, and manage data accuracy in customer and Penske inventory systems. Flexible to weekends and overtime as needed.

The role requires at least 1 year in warehousing, strong Excel/Outlook skills, and the ability to work with multiple teams and systems. Schedule: Mon-Fri, 1:00pm-9:30pm.