Evening Turndown Specialist

fourseasons; Jackson (WY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Discounted housing

Employee travel program

Medical, dental and vision insurance

5 weeks PTO

Discounted ski passes

Free ski storage

Free meals for employees

Free uniform dry cleaning

Job summary

Four Seasons Jackson Hole is seeking a dedicated Housekeeping Attendant to maintain pristine guest rooms and deliver a welcoming experience for our guests. You will perform evening turndown, restock amenities, and ensure every detail meets the luxury standard of our resort.

Through a flexible schedule, you will contribute to a memorable stay in a world-class resort, with opportunities for growth and a supportive team culture in the heart of Jackson Hole's alpine environment.

Qualifications

• Must be willing to work a flexible schedule including evenings, weekends and holidays.
• Basic level of English is required.
• High attention to detail and customer service skills.
• Candidates must have excellent personal presentation and interpersonal skills.
• Ability to push, pull, lift up to 40lbs.
• Ability to kneel, crouch and reach.
• Walk up to 8 hours per shift.
• Legal work authorization in the United States.

Responsibilities

• Provide evening turndown service to create a comfortable and welcoming sleep environment for guests.
• Refresh occupied guest rooms by replacing used towels, tidying the bedroom and bathroom, and maintaining hotel cleanliness standards.
• Prepare beds for nighttime use by turning down linens, arranging pillows, and ensuring the room is guest-ready.
• Close drapes, adjust lighting, and create a relaxing atmosphere by setting room ambiance according to hotel standards.
• Remove room service trays, dishes, and carts from guestrooms and transport them to designated service areas.
• Restock guest amenities, including toiletries, stationery, cotton products, and other in-room supplies as needed.
• Inspect occupied and vacant rooms to ensure cleanliness, proper presentation, and adequate inventory of guest supplies.
• Fold and organize guest clothing or personal items left in guestrooms while respecting guest privacy and hotel policies.
• Report maintenance issues, safety concerns, defective equipment, and rooms that cannot be serviced due to privacy signs or guest requests.
• Support the Housekeeping team by assisting with room attendant duties, late check-out rooms, and other cleaning assignments as directed by management.

Skills

Basic English

Attention to detail

Interpersonal skills

Customer service

Physical fitness

Work authorization

Job description

Four Seasons Jackson Hole is seeking a dedicated Housekeeping Attendant to maintain pristine guest rooms and deliver a welcoming experience for our guests. You will perform evening turndown, restock amenities, and ensure every detail meets the luxury standard of our resort.

Through a flexible schedule, you will contribute to a memorable stay in a world-class resort, with opportunities for growth and a supportive team culture in the heart of Jackson Hole's alpine environment.