Luxury Housekeeping Coordinator | Guest Operations

Four Seasons Hotels and Resorts; Minnesota; On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Discounted housing

Employee Travel Program

Medical, dental and vision insurance

5 Weeks PTO

Retail, spa and F&B discounts

Free Employee Cafeteria meals

Free uniform dry cleaning

Discounted/transferable ski passes

Free ski storage

Job summary

Four Seasons Hotels and Resorts in Jackson Hole seeks a Housekeeping Coordinator to serve as the primary contact for the Housekeeping Operation. You will assign rooms, dispatch staff, and support daily efficiency while recording calls and managing key inventories.

The role requires strong communication, computer skills, and experience with Opera; a flexible schedule including evenings and weekends is expected. Legal US work authorization is required, with competitive benefits.

Qualifications

• The candidate should have a high level of attention to detail and a strong work ethic.
• Strong communication skills are required.
• Strong computer skills and Opera experience are preferred.
• Willingness to work a flexible schedule including evenings, weekends and holidays.
• Excellent presentation and interpersonal skills are essential.
• Candidates must have legal work authorization in the United States.

Responsibilities

• The Housekeeping Coordinator acts as the main point of contact in the Housekeeping Operation.
• Assign rooms to Room Attendants, dispatch Houseman and Runners on requests and support day-to-day efficiency.
• Record every telephone call in a log book/database with actions and responsible parties.
• Transfer calls to various departments.
• Use the paging system to page for employees.
• Organize the Housekeeping office and handle admin tasks.
• Take key inventory and report missing keys to senior management and Security.
• Run in-house guest lists and reports from the PMS.
• Assign sections to Attendants and Supervisors; assign pagers and keys.
• Prepare discrepancy reports and monitor rooms being released.
• Track guest requests and maintain lost and found logs.
• Record engineering deficiencies in a log book/database.

Skills

Attention to detail

Strong work ethic

Communication skills

Computer skills

Opera experience

Flexibility

Personal presentation

Interpersonal skills

Legal work authorization (US)

Tools

Opera PMS

Job description

Four Seasons Hotels and Resorts in Jackson Hole seeks a Housekeeping Coordinator to serve as the primary contact for the Housekeeping Operation. You will assign rooms, dispatch staff, and support daily efficiency while recording calls and managing key inventories.

The role requires strong communication, computer skills, and experience with Opera; a flexible schedule including evenings and weekends is expected. Legal US work authorization is required, with competitive benefits.