Evening Turndown Housekeeper | Luxury Resort

Gate Hospitality Group; Florida; On-site; USD 22,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Medical, dental, vision

401(k) with company match

Flexible scheduling

Employee dining café

Five-Diamond service training

Certifications & continuing education

Uniform Dry-Cleaning Services

Career growth opportunities

Preferred lodging rates

Discounted golf & amenities

Job summary

Ponte Vedra Inn & Club is seeking a PM Housekeeper to join our Housekeeping team. The role focuses on delivering elegant evening turndown service and maintaining pristine guest rooms, ensuring comfort and luxury for guests.

The position reports to the Housekeeping Supervisor and assists with presenting rooms to the resort’s high standards. This role requires flexibility to work evenings, weekends, and holidays; strong organizational and guest-service abilities are essential.

Qualifications

• Ability to work a variable schedule, including evenings, weekends, and holidays.
• Strong organizational skills and attention to detail.
• Ability to work independently with minimal supervision.
• Excellent interpersonal and guest service skills.
• Commitment to meeting and exceeding guest expectations.
• Ability to work collaboratively as part of a team.
• Energetic, positive, hospitality-focused attitude.
• Ability to stand and walk for extended periods.

Responsibilities

• Provide evening turndown service in assigned guest rooms according to resort standards.
• Prepare beds for evening occupancy by turning down bed coverings and arranging pillows and linens.
• Place the television remote and HBO guide in the designated presentation area.
• Turn on bedside lighting and radio to create a welcoming guest environment.
• Refill ice buckets and replenish guest room supplies, including glasses, coffee service items, and napkins.
• Close blinds, draw drapes, and verify air conditioning settings for guest comfort.
• Replace used towels, robes, bath mats, and other linen items as needed.
• Empty, clean, and sanitize wastebaskets and ashtrays.
• Refresh and straighten bathroom areas, including wiping tubs, replenishing amenities, and maintaining presentation standards.
• Arrange toiletries and guest amenities according to departmental guidelines.
• Place a good-night card, mint, and breakfast menu in the designated guest room location.
• Maintain cleanliness, organization, and attention to detail in all assigned areas.
• Respond to guest requests in a courteous, professional, and service-oriented manner.
• Support the Housekeeping team in delivering exceptional guest experiences and maintaining luxury hospitality standards.

Skills

Evening turndown service

Exceptional organization

Independent worker

Interpersonal skills

Guest service mindset

Team collaboration

Positive hospitality attitude

Physical stamina

Job description

Ponte Vedra Inn & Club is seeking a PM Housekeeper to join our Housekeeping team. The role focuses on delivering elegant evening turndown service and maintaining pristine guest rooms, ensuring comfort and luxury for guests.

The position reports to the Housekeeping Supervisor and assists with presenting rooms to the resort’s high standards. This role requires flexibility to work evenings, weekends, and holidays; strong organizational and guest-service abilities are essential.