Evening Travel Support Desk Associate

Amsalem Business Travel- Global Travel Management; Wayne (NJ); On-site; USD 22,000 - 25,000; Part time

Job summary

ABT US, a corporate travel management company in Wayne, NJ, seeks a customer service desk agent for an afternoon-to-evening schedule. You will take calls from business travellers, calm situations, log updates in systems, and keep a shared inbox organized. The role emphasizes consistency in days and hours each week and on-site work.

No travel-industry experience is required; there is no degree prerequisite, and customer service experience is valued most for this position.

Qualifications

• Customer service experience counts for more here than a title.
• Stay calm and organized when several things are urgent at once.
• Can pick up new software by clicking around rather than needing to be shown.
• Can commit to the same days and hours every week.

Responsibilities

• Handle calls from business travellers, calm situations, and log details in the system.
• Chase airline or hotel for updates and keep customers informed.
• Maintain a shared inbox to prevent backlog and miscommunications.

Skills

Customer service

Calm under pressure

Fast learner

Attention to detail

Multitasking

Consistent schedule

Job description

ABT US, a corporate travel management company in Wayne, NJ, seeks a customer service desk agent for an afternoon-to-evening schedule. You will take calls from business travellers, calm situations, log updates in systems, and keep a shared inbox organized. The role emphasizes consistency in days and hours each week and on-site work.

No travel-industry experience is required; there is no degree prerequisite, and customer service experience is valued most for this position.