Evening Travel Desk Coordinator – Part-Time

Amsalem Business Travel Llc; Wayne (NJ); On-site; USD 22,000 - 25,000; Part time

Job summary

ABT US in Wayne, NJ is seeking an afternoon‑to‑evening customer service desk agent for on‑site work. The shift runs 1:00 PM–9:00 PM or 12:00 PM–8:00 PM on a fixed weekly schedule, with peak demand in the evenings.

You will assist business travellers by taking calls, calming disruptions, chasing airline/hotel responses, and logging details in our systems while maintaining a shared inbox. Previous travel industry experience is not required, and visa sponsorship is not provided.

Qualifications

• No travel industry experience required; systems taught on the job.
• No degree requirement.
• Customer service experience of any kind is valued.

Responsibilities

• Take calls, calm the situation, and coordinate with airlines/hotels.
• Log everything accurately in our systems and manage a shared inbox.
• Catch and resolve issues before they become bigger problems.

Skills

Customer service

Calm under pressure

Fast pace

Software navigation

Consistent schedule

Job description

ABT US in Wayne, NJ is seeking an afternoon‑to‑evening customer service desk agent for on‑site work. The shift runs 1:00 PM–9:00 PM or 12:00 PM–8:00 PM on a fixed weekly schedule, with peak demand in the evenings.

You will assist business travellers by taking calls, calming disruptions, chasing airline/hotel responses, and logging details in our systems while maintaining a shared inbox. Previous travel industry experience is not required, and visa sponsorship is not provided.