Evening Technical Services Specialist – Security & Projects

Low Voltage Contractors (LVC); Golden Valley (MN); On-site; USD 56,000 - 75,000; Full time

Job summary

Low Voltage Contractors (LVC) is seeking a Technical Services Specialist for our B shift (3:00 PM – 11:00 PM CST) in Minnesota. You will provide hands-on, remote, and in-person technical assistance in security and technology to project managers, sales teams, technicians, subcontractors, LSPs, and customers during the evening shift.

Responsibilities include LSP coordination, QA/QC review, national project support, and performing installations and commissioning outside pledged union jurisdictions.

Qualifications

• Five years of experience in installing and troubleshooting video surveillance and card access systems.
• Excellent written and verbal communication skills.
• Strong problem-solving and analytical abilities to assess service issues and define actions.

Responsibilities

• Check Local Service Providers in and out for assigned evening work, confirming arrival, departure, site access, and work status.
• Review completed work, service notes, photos, programming details, and closeout information for accuracy and completeness.
• Provide evening coverage for national account project activity, including remote technical support and project documentation updates.
• Collaborate with on-site technicians to execute security and technology projects from a programming and technical perspective.
• Remotely resolve service issues related to security and technology systems during the assigned evening shift.
• Maintain manufacturer certifications in all security and technology products required to support the business.

Skills

Five years experience

Excellent communication

Problem solving

Project planning

Multi-tasking

Education

Technical school degree

Tools

MS Office

Bluebeam

Job description

Low Voltage Contractors (LVC) is seeking a Technical Services Specialist for our B shift (3:00 PM – 11:00 PM CST) in Minnesota. You will provide hands-on, remote, and in-person technical assistance in security and technology to project managers, sales teams, technicians, subcontractors, LSPs, and customers during the evening shift.

Responsibilities include LSP coordination, QA/QC review, national project support, and performing installations and commissioning outside pledged union jurisdictions.