Evening Shift Supervisor

Dunkin'; Providence (RI); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Potential earning up to $18 per hour

Tips!! We have generous customers

Free coffee, donuts, and an Employee 0

Opportunity for growth and advancement

Paid time off

Supplemental income opportunities

Management training program to those 0

Job summary

Dan's Management Co. is a Dunkin franchisee based in Rhode Island, providing immediate team supervision and leadership on shift. This role focuses on coaching crew, ensuring brand standards, and delivering exceptional guest service throughout a busy shift.

The position requires customer-focused, reliable individuals who can manage cash, train new staff, and maintain a clean, efficient work environment. It is part of a full-time schedule with growth opportunities within the franchisee network.

Qualifications

• Fluent in English.
• Capable of counting money and making change.
• Must be a minimum of 18 years of age and have reliable transportation.
• Nights, weekends and holiday are required.

Responsibilities

• Strong guest focus - greets and serves guests while providing excellent customer service.
• Anticipates and understands guest needs and strives to exceed expectations.
• Delegates tasks, maintains quality and quantity of all products during shifts.
• Welcome and assist in training of new crew members.
• Properly handle customer complaints, resolve guest issues quickly and with a sense of urgency.
• Follows direction, works well and interacts with others respectfully with a team approach.
• Maintains clean workstations, guest areas, and exterior as needed.
• Operates coffee, sandwich, ovens and other equipment to prepare, package and deliver menu items.
• POS transactions include entering orders and collecting payment with accuracy.
• Performs additional functions (essential or otherwise) which may be assigned as needed.

Skills

Fluent in English

Counting money

18+ years old

Reliable transportation

Nights weekends holidays

Job description

Perks of the job...

• Potential earning up to $18 per hour
• TIPS!! We have generous customers!
• Free coffee, donuts, and an Employee Meal during shift
• Opportunity for growth and advancement
• Paid time off
• Supplemental income opportunities
• Management training program to those interested and qualified

We offer great perks to employees, averaging 30 hours per week, that will keep you running back to work with Dan's Management Co.

Full-time employees may qualify for medical, dental, vision, 401(k) matching, life insurance, discounted tuition, college savings 529 plans, mortgage program and more.

Mission Statement

To Get Everyone Up and Running With A Smile

Let us introduce ourselves...

Dan's Management Co. has been a franchisee of Dunkin since 1974 with locations throughout Rhode Island and Connecticut. We have a reputation for outstanding leadership and expertise. Dan's Management Co. is a leader in the industry and committed to People First, Personnel Development, Integrity, and Guest Satisfaction. Dan's Management Company is one of the top

100 largest employers in Rhode Island, with over 1000 employees. Dan's Management is always looking for great talent!

Job Description

P.M. Supervisors are generally responsible for coaching Dunkin Restaurant Team Members throughout their shift to execute operational Brand standards, deliver great guest service and prepare the store for end of day closure. They set goals, provide job assignments, and motivate others providing timely feedback.

Responsibilities

• Strong guest focus - greets and serves guests while providing excellent customer service.
• Anticipates and understands guest needs and strives to exceed expectations.
• Delegates tasks, maintains quality and quantity of all products during shifts.
• Welcome and assist in training of new crew members.
• Properly handle customer complaints, resolve guest issues quickly and with a sense of urgency.
• Follows direction, works well and interacts with others respectfully with a team approach.
• Maintains clean workstations, guest areas, and exterior as needed.
• Operates coffee, sandwich, ovens and other equipment to prepare, package and deliver menu items.
• POS transactions include entering orders and collecting payment with accuracy.
• Performs additional functions (essential or otherwise) which may be assigned as needed.

Operational Standards

• Comply with all restaurant's brand and franchisee policies and procedures.
• Follow safety, food safety and sanitation guidelines; comply with all applicable laws.

Skills and Qualifications

• Fluent in English
• Capable of counting money and making change
• Must be a minimum of 18 years of age and have reliable transportation.
• Nights, weekends and holiday are required.

Dan's Management is committed to fostering a diverse and inclusive employee community. As an Equal Opportunity Employer, Dan's Management Co considers applicants for employment without regard to and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Dan's Management Co. has been a franchisee of Dunkin since 1974 with locations throughout Rhode Island and Connecticut. We have a reputation for outstanding leadership and expertise. Dan's Management Co. is a leader in the industry and committed to People First, Personnel Development, Integrity and Guest Satisfaction. Dan's Management Company is one of the top 100 largest employers in Rhode Island, with over 1000 employees. Dan's Management is always looking for great talent!
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