Evening Shift Leader, Shelter & Client Care

South Middlesex Opportunity Council; Maryland; On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

Life Insurance

AD&D

Long-Term Disability

Medical Plans

Dental Plans

Vision Insurance

403(B) Retirement Plan

Tuition Reimbursement

Flexible Spending Accounts

Dependent Care Accounts

Employee Assistance Program

Holidays

Job summary

South Middlesex Opportunity Council is seeking a Shift Leader to oversee the Assessment Beds program during the 3:00PM–11:00PM shift (Sat–Mon), averaging 22.5 hours weekly. You will supervise on-duty staff, maintain safety, handle referrals, and ensure HMIS compliance while supporting clients with dignity and respect.

The role requires a HS diploma, a valid driver’s license, and sensitivity to the homeless population. A background check is required and benefits are provided.

Qualifications

• High School Diploma or equivalent experience required.
• Team oriented.
• Sensitivity to homeless population.
• Ability to interact with individuals at all levels including clients, staff and external service providers.
• Valid driver's license, reliable transportation and ability to meet insurance standards.

Responsibilities

• Effectively manage on-duty staff to ensure a safe, respectful atmosphere within the program environment.
• Ensure necessary tasks are carried out on each shift in support of safe, efficient operations.
• Interact with clients throughout the shift in a respectful and dignified manner.
• Maintain cleanliness and safety of the facility, including light cleaning duties.
• Assist in the referral process including completing screening intakes as assigned.
• Provide assistance in making and monitoring referrals as assigned.
• Maintain logs and records as required by protocols.
• Participate in data entry to ensure HMIS compliance.
• Ensure compliance with laws, funder requirements, and program guidelines.
• Provide transportation to clients to appointments as requested.
• Engage clients by understanding and addressing their needs.
• Attend team meetings and communicate with clients and staff.

Job description

South Middlesex Opportunity Council is seeking a Shift Leader to oversee the Assessment Beds program during the 3:00PM–11:00PM shift (Sat–Mon), averaging 22.5 hours weekly. You will supervise on-duty staff, maintain safety, handle referrals, and ensure HMIS compliance while supporting clients with dignity and respect.

The role requires a HS diploma, a valid driver’s license, and sensitivity to the homeless population. A background check is required and benefits are provided.