Evening Shift Leader - Fast-Paced Kitchen & Guest Care

Chick-fil-A; Fort Myers (FL); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Chick-fil-A in Fort Myers is seeking a Shift Leader to guide daily operations and inspire a team to provide outstanding customer service. The role emphasizes food safety, quality, and a positive work environment, with a strong focus on leadership in a fast-paced setting.

The ideal candidate will bring restaurant experience, leadership skills, and the ability to manage shifts, ensure safety standards, and deliver exceptional guest experiences.

Qualifications

• Experience in a restaurant or food service with leadership exposure
• Strong leadership and communication skills with ability to motivate the team
• Excellent customer service and guest experience focus
• Ability to thrive in a fast-paced environment and multitask
• Knowledge of food safety guidelines; ServSafe preferred
• Proficiency with POS systems and basic computer skills; flexible evenings/weekends/holidays

Responsibilities

• Lead and motivate team members to deliver excellent customer service and achieve operational goals
• Oversee restaurant operations during shifts, including closing procedures and staffing
• Maintain high standards of food quality, cleanliness, and safety throughout the restaurant
• Ensure compliance with food safety and sanitation regulations and proper handling
• Handle operational issues or emergencies during shifts and resolve problems quickly
• Ensure compliance with health, safety, and sanitation regulations

Skills

Leadership

Customer Service

Communication

Bi-lingual

POS Systems

ServSafe Certified

Tools

POS Systems

Basic Computer Skills

Job description

Chick-fil-A in Fort Myers is seeking a Shift Leader to guide daily operations and inspire a team to provide outstanding customer service. The role emphasizes food safety, quality, and a positive work environment, with a strong focus on leadership in a fast-paced setting.

The ideal candidate will bring restaurant experience, leadership skills, and the ability to manage shifts, ensure safety standards, and deliver exceptional guest experiences.