Evening Service Receptionist — Part-Time

Chapman BMW Chandler; Chandler (AZ); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Career growth opportunities

Team-oriented workplace

Employee discounts and assistance

Volunteer opportunities and engagement

Closed on Sundays

Medical, dental, and vision insurance

401(k) with company contributions

Life insurance

Paid time off and holidays

Job summary

Chapman BMW Chandler is seeking a friendly and dependable Part-Time Receptionist to be the welcoming first point of contact for the Service Department. You’ll greet customers, answer questions, assist with service appointments, and provide professional, attentive service that reflects the Chapman experience.

You’ll work closely with our Service team to keep things running smoothly and ensure every customer feels taken care of from the moment they arrive.

Qualifications

• Previous experience in a receptionist or customer service role required.
• Dealership experience is a plus.
• Can-do attitude and professional appearance is a must.
• Excellent customer service and interpersonal skills.
• Strong computer and administrative skills.
• Ability to multitask and manage time effectively.
• Dependable, compassionate, and welcoming approach when working with customers and coworkers.
• Must pass a pre-employment background check and drug screening.

Responsibilities

• Interact with customers in person and over the phone, assisting with questions and scheduling service appointments.
• Make outbound calls to schedule service for recalls, declined services, and past-due appointments.
• Consistently demonstrate professionalism and a helpful attitude while contributing to customer satisfaction and department goals.
• Manage the fleet of loaner vehicles.
• Assist with filing customer repair orders and other clerical tasks.
• Provide prompt and courteous support to Service Department staff and customers.

Skills

Customer service

Multitasking

Professional appearance

Interpersonal skills

Computer skills

Job description

Chapman BMW Chandler is seeking a friendly and dependable Part-Time Receptionist to be the welcoming first point of contact for the Service Department. You’ll greet customers, answer questions, assist with service appointments, and provide professional, attentive service that reflects the Chapman experience.

You’ll work closely with our Service team to keep things running smoothly and ensure every customer feels taken care of from the moment they arrive.