Evening Security Shift Supervisor — Lead & Protect

Allied Universal; Upper Macungie Township (PA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D

Disability insurance

401(k) plan

Holiday pay

Vacation after 1 year

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor to oversee a client-site shift and coordinate security services. You will supervise officers, liaise with the Account Manager/Field Operations Manager, and ensure quality delivery of security operations.

The role requires strong communication, leadership, and the ability to train staff, conduct briefings, and respond to incidents. Shift is 2PM–10PM, Monday–Friday, in a Pennsylvania location.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent, or 5 years verifiable experience.
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines.
• Must be able to frequently prepare written reports and logs in neat, legible handwriting;
• Must be able to read and understand all operating procedures and instructions.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently

Responsibilities

• A security shift supervisor is a key member of the security supervisory team, responsible for the safety and security of people, property, and exhibits. They may also provide training and guidance to security staff.
• Manage security personnel
• This includes assigning tasks, delegating duties, and monitoring performance.
• Conduct briefings
• Security shift supervisors may hold daily briefings with their team.
• Respond to incidents
• They may be responsible for responding to security incidents and notifying the proper authorities and clients.
• Monitor systems
• They may monitor security systems and CCTV, and perform regular patrols to identify potential breaches.
• Ensure post orders are followed
• They may ensure that security officers and other personnel follow post orders and complete established rounds.
• File reports
• They may be responsible for filing required reports.
• Train security staff
• They may interview, hire, and train security staff, including new hires and current staff. Training may cover workplace searches, drug and alcohol procedures, and other safety and security topics.
• Keep records
• They may keep daily records of security-related incidents that occur at their place of employment.

Skills

Communication

Interpersonal skills

Customer service

Crisis management

Leadership

Education

High school diploma or equivalent

5 years verifiable experience

Job description

Allied Universal is seeking a Professional Security Shift Supervisor to oversee a client-site shift and coordinate security services. You will supervise officers, liaise with the Account Manager/Field Operations Manager, and ensure quality delivery of security operations.

The role requires strong communication, leadership, and the ability to train staff, conduct briefings, and respond to incidents. Shift is 2PM–10PM, Monday–Friday, in a Pennsylvania location.