Evening Security & Alarm Dispatch Operator

Walden Security; Chattanooga, Northern (TN, KY); Hybrid; USD 19,000 - 28,000; Full time

Job summary

Walden Security is seeking a CTC Operator I in a 24/7 security operations center. Responsibilities include monitoring CCTV, alarms and video systems, and coordinating responses with security personnel and authorities.

The role requires strong communication, critical thinking, and the ability to multitask in a fast-paced environment, with emphasis on confidentiality and timely reporting.

Qualifications

• High School diploma or GED required.
• Ability to pass criminal background check and drug test.
• Must be able to work in a 24/7 operations center and flexible shifts.
• Excellent English reading/writing; able to type at least 45 wpm.

Responsibilities

• Monitor CCTV, alarms, and video equipment; dispatch responses.
• Coordinate life-safety incident responses with officers and authorities.
• Maintain logs and prepare reports.
• Document incidents and communicate with leadership.

Skills

Attention to detail

English proficiency

Critical thinking

Communication skills

Problem solving

Multitasking

Education

High School diploma or GED

Tools

Microsoft Office

Outlook

Windows 10

Surveillance software

Job description

Walden Security is seeking a CTC Operator I in a 24/7 security operations center. Responsibilities include monitoring CCTV, alarms and video systems, and coordinating responses with security personnel and authorities.

The role requires strong communication, critical thinking, and the ability to multitask in a fast-paced environment, with emphasis on confidentiality and timely reporting.