Evening Retail Associate - Customer Experience & Merch

The TJX Companies, Inc.; Nashville (TN); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Scholarship program

Adoption assistance

Job summary

The TJ Maxx team in Nashville, TN is seeking an associate focused on delivering an outstanding customer experience. You will engage with customers, maintain a clean store, and support operations across departments as needed.

Responsibilities include processing transactions, promoting loyalty programs, and upholding merchandising standards. A flexible schedule, strong communication, and reliability are essential for success in a fast-paced off-price retail environment.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Lifting heavy objects

Job description

The TJ Maxx team in Nashville, TN is seeking an associate focused on delivering an outstanding customer experience. You will engage with customers, maintain a clean store, and support operations across departments as needed.

Responsibilities include processing transactions, promoting loyalty programs, and upholding merchandising standards. A flexible schedule, strong communication, and reliability are essential for success in a fast-paced off-price retail environment.