Evening Retail Associate: Customer Experience Leader

Kroger Family of Companies; Lacey (WA); On-site; USD 23,000 - 36,000; Full time

Job summary

Kroger Family of Companies in Washington is seeking a customer-focused team member to support grocery department operations and ensure an exceptional shopping experience. You will assist customers, maintain product freshness, and help manage stock and promotions.

The role emphasizes safety, accurate pricing, and responsive service. Previous retail experience is helpful; a positive, cooperative attitude is essential. Starting wage listed at $17.38–$26.15 per hour.

Qualifications

• Candidates must be able to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Strong verbal and written communication skills.

Responsibilities

• Create a welcoming environment for customers and answer questions about products.
• Be knowledgeable about products and suggest items to customers.
• Inform customers about grocery specials and promotions.
• Ensure product quality and check sell-by dates; take action as needed.
• Label, stock and inventory department merchandise; provide fresh products.
• Report discrepancies in ordering/shipping to the department manager.
• Maintain a positive attitude and stay current with ads.
• Adhere to food safety regulations and maintain proper temperatures.
• Support safety programs and report unsafe conditions to management.
• Inspect equipment and report maintenance needs to the manager.
• Notify management of accidents or safety risks.
• Report all safety concerns and any illegal activity.
• Perform required duties with/without reasonable accommodation.

Skills

Stress management

Basic math

Effective communication

Job description

Kroger Family of Companies in Washington is seeking a customer-focused team member to support grocery department operations and ensure an exceptional shopping experience. You will assist customers, maintain product freshness, and help manage stock and promotions.

The role emphasizes safety, accurate pricing, and responsive service. Previous retail experience is helpful; a positive, cooperative attitude is essential. Starting wage listed at $17.38–$26.15 per hour.