Evening Grocery Associate — Customer-First Service

Kroger; Wauwatosa (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

Kroger in Wisconsin is seeking a customer-focused team member for a department role. You will deliver outstanding service, keep the store safe and clean, assist the department manager in hitting sales goals, and uphold quality standards.

You will help customers, answer questions about products, ensure freshness, stock shelves, and support safety programs. The position emphasizes respect, integrity, and the Customer 1st strategy.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions, suggesting products as needed.
• Recommend grocery items and inform customers of specials.
• Check product quality for freshness and review sell-by dates.
• Label, stock and inventory department merchandise and provide fresh products.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to food safety regulations and maintain temperature logs.
• Report safety risks and incidents to store management.

Skills

Stress management

Effective communication

Basic math

Job description

Kroger in Wisconsin is seeking a customer-focused team member for a department role. You will deliver outstanding service, keep the store safe and clean, assist the department manager in hitting sales goals, and uphold quality standards.

You will help customers, answer questions about products, ensure freshness, stock shelves, and support safety programs. The position emphasizes respect, integrity, and the Customer 1st strategy.