Evening Reference & Outreach Specialist

Cedar Crest College; Allentown (Lehigh County); On-site; USD 17,000 - 25,000; Part time

Job summary

Cedar Crest College is seeking a Part-time Evening/Weekend Reference Assistant to support library users and supervise student staff. You will help patrons locate materials, guide on lending policies, and run promotional displays and social media posts.

Responsibilities include opening/closing the library, collaborating with colleagues, and contributing to campus events and outreach while maintaining excellent customer service and a welcoming environment.

Qualifications

• Bachelor’s degree preferred.
• Strong customer service experience.
• Excellent communication skills (oral & written).
• Proficiency with MS Office and library software.

Responsibilities

• Open, close, and secure the Library during shifts.
• Assist users with locating materials and using services.
• Supervise student workers during Lending/Access activities.
• Develop and promote library displays and social media posts.

Skills

Customer service

Oral & written communication

Microsoft Office

Time management

Team player

Education

Bachelor’s degree preferred

Tools

Library software

Data reporting tools

Job description

Cedar Crest College is seeking a Part-time Evening/Weekend Reference Assistant to support library users and supervise student staff. You will help patrons locate materials, guide on lending policies, and run promotional displays and social media posts.

Responsibilities include opening/closing the library, collaborating with colleagues, and contributing to campus events and outreach while maintaining excellent customer service and a welcoming environment.