Evening Racquets Desk Attendant at Private Club

Washington Golf and Country Club, Incorporated; Arlington (VA); On-site; USD 20,664 - 27,552; Part time

Job summary

Washington Golf and Country Club, Incorporated in Arlington, VA, is seeking a part-time Front Desk Attendant for its Racquets facility. You’ll serve as a friendly, professional point of contact for members and guests and help ensure a welcoming, smoothly run front desk during evening hours.

Responsibilities include greeting guests, managing court reservations, lesson scheduling, payments, and coordinating with tennis staff.

Qualifications

• Previous customer service or hospitality experience preferred.
• Strong interpersonal and communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Comfortable using reservation systems and basic computer applications (experience with Paylocity or club software is a plus).
• Professional appearance and demeanor.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Greet members and guests warmly and provide exceptional service consistent with club standards.
• Manage racquets desk operations including court reservations, lesson scheduling, and check-ins.
• Answer phone calls and respond to member inquiries in a timely and professional manner.
• Coordinate with tennis and racquets professionals regarding schedules, clinics, and events.
• Process payments for lessons, clinics, merchandise, and guest fees.
• Maintain accurate records of court usage, reservations, and daily transactions.
• Ensure the front desk and surrounding areas are clean, organized, and well-stocked.
• Communicate effectively with other departments to support overall club operations.
• Enforce club policies and ensure a positive and respectful environment for all members.

Skills

Customer service

Communication skills

Multitasking

Reservation systems

Professional appearance

Tools

Paylocity

Club software

Job description

Washington Golf and Country Club, Incorporated in Arlington, VA, is seeking a part-time Front Desk Attendant for its Racquets facility. You’ll serve as a friendly, professional point of contact for members and guests and help ensure a welcoming, smoothly run front desk during evening hours.

Responsibilities include greeting guests, managing court reservations, lesson scheduling, payments, and coordinating with tennis staff.