Hospitality & Racquet Services Associate

City of Lincoln; Phoenix (AZ); On-site; USD 21,000 - 28,000; Full time

Job summary

Arizona Country Club is seeking a Racquet Services Attendant to deliver hospitality and member services within a private club setting. You will greet members, assist with registrations and court reservations, and support retail and events to ensure a seamless guest experience.

Proficiency with CourtReserve or Jonas is a plus; flexible scheduling including mornings/evenings/weekends may be required as events occur.

Qualifications

• Genuinely enjoys interacting with people and delivers exceptional member service.
• Friendly, polished and comfortable in a private-club environment.
• Clear communication and ability to follow through.
• Ability to manage multiple priorities with attention to detail.
• Willing to jump in as part of a team; hospitality or retail experience preferred.
• Tennis and/or Pickleball knowledge is a plus; CourtReserve/Jonas experience beneficial.

Responsibilities

• Create a welcoming, engaging experience for members and guests.
• Assist with registrations, waitlists, court activity and member inquiries.
• Process member transactions and support program registrations and reservations.
• Maintain a clean, organized Racquet Services area; assist with retail operations.
• Support tournaments, leagues, socials and events as needed.

Skills

Customer service

Communication

Teamwork

Multitasking

Hospitality

Private club experience

Tennis knowledge

Court management software

Tools

CourtReserve

Jonas

Job description

Arizona Country Club is seeking a Racquet Services Attendant to deliver hospitality and member services within a private club setting. You will greet members, assist with registrations and court reservations, and support retail and events to ensure a seamless guest experience.

Proficiency with CourtReserve or Jonas is a plus; flexible scheduling including mornings/evenings/weekends may be required as events occur.