Racquet Desk Attendant | Member Concierge & Reservations

Edina Country Club; Edina (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Employee discounts

Complimentary meal during shifts

Paid sick time

Referral program

Flexible schedule

Job summary

Edina Country Club seeks a friendly Racquet Desk Attendant to provide professional service to members and guests while supporting daily desk operations. You will check in players, manage reservations, answer program questions, and assist with events and registrations.

You will handle payments, distribute equipment, and help maintain a clean, safe racquet desk area. The role requires strong customer service, reliability, and the ability to work evenings and weekends as needed.

Qualifications

• High school diploma or equivalent.
• Experience in hospitality or customer service preferred.
• Ability to stand for extended periods and work evenings, weekends, and holidays as needed.

Responsibilities

• Greet and assist members and guests in a friendly, courteous, and professional manner.
• Check in players for court reservations, lessons, clinics, tournaments, and other racquet sports events.
• Provide accurate information regarding court availability, program schedules, registrations, and club policies.
• Assist with managing court usage and reservations to support efficient facility operations.
• Distribute, collect, and organize racquet sports equipment, including racquets and balls.
• Process payments, assist with program registrations, and perform basic administrative tasks as needed.
• Support racquet professionals with program preparation, event set-up, and other operational needs.
• Maintain a clean, organized, and safe racquet desk and surrounding facilities.
• Communicate effectively with members, guests, racquet professionals, and other club staff.
• Follow club policies, procedures, and safety standards while helping create a welcoming racquet sports environment.

Skills

Customer service

Communication

Time management

Cash handling

Hospitality

Teamwork

Education

High school diploma or equivalent

Tools

POS systems

Reservation software

Job description

Edina Country Club seeks a friendly Racquet Desk Attendant to provide professional service to members and guests while supporting daily desk operations. You will check in players, manage reservations, answer program questions, and assist with events and registrations.

You will handle payments, distribute equipment, and help maintain a clean, safe racquet desk area. The role requires strong customer service, reliability, and the ability to work evenings and weekends as needed.