Evening Public Safety Concierge – Hospital Front Desk

Southcoast Health System; New Bedford (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Generous Earned Time Off Package

Employee Wellbeing Program

403B Retirement Plan with company match

Tuition assistance / Federal Loan Forgiveness programs

Professional growth opportunities

Job summary

A community-focused healthcare provider in New Bedford, MA, seeks a Public Safety Concierge. This position involves welcoming guests, providing directions, and ensuring authorized access. The ideal candidate will have a high school diploma and strong customer service skills. Responsibilities include independent problem-solving and exceptional visitor support. With competitive pay, benefits, and extensive professional growth opportunities, this role is central to maintaining a safe and welcoming environment.

Qualifications

• Prior security, customer service, or administrative experience a plus.
• Management of Aggressive Behavior (MOAB) de-escalation training required within 120 days of hire.
• Must be fully vaccinated against seasonal Influenza and the COVID-19 virus.

Responsibilities

• Operate as the first point of contact for patients and guests.
• Employ exceptional customer service skills to welcome visitors.
• Provide directions and assist visitors needing special assistance.

Skills

Customer service skills

Problem-solving skills

Education

High school diploma or GED equivalent

Job description

A community-focused healthcare provider in New Bedford, MA, seeks a Public Safety Concierge. This position involves welcoming guests, providing directions, and ensuring authorized access. The ideal candidate will have a high school diploma and strong customer service skills. Responsibilities include independent problem-solving and exceptional visitor support. With competitive pay, benefits, and extensive professional growth opportunities, this role is central to maintaining a safe and welcoming environment.