Evening Pharmacy Customer Care Associate

Sona Pharmacy; Asheville (NC); On-site; USD 17,000 - 25,000; Part time

Job summary

Sona Pharmacy in Asheville is seeking a part-time Customer Care Associate to provide friendly, patient-centered service at the counter.

You will handle cash transactions, assist patients with pickup, refer to a pharmacist when needed, and maintain HIPAA confidentiality while keeping the store tidy.

Flexible evening hours (5 PM–8 PM), Monday–Friday, with a positive attitude and strong communication as essential assets.

Qualifications

• Experience delivering exceptional customer service.
• Ability to handle cash and balance registers.
• Strong attention to detail in a fast-paced environment.
• Excellent communication and patient interaction skills.

Responsibilities

• Assist patients and complete cash register transactions while exhibiting kind, respectful actions.
• Provide exceptional customer service by assisting patients with inquiries and refer them to a pharmacist when necessary
• Ensure the register balances after cash, check, and credit transactions
• Maintain a clean and organized workstation, stock retail items, daily inventory maintenance, keep the pharmacy neat and organized
• Assist with bagging prescriptions to prepare for pickup, shipment, and/or delivery
• Ensure up-to-date patient information is on file and maintain HIPAA patient confidentiality
• Assist with online shopping orders and prepare for shipment

Skills

Customer service

Cash handling

Attention to detail

Communication

Empathy

Job description

Sona Pharmacy in Asheville is seeking a part-time Customer Care Associate to provide friendly, patient-centered service at the counter.

You will handle cash transactions, assist patients with pickup, refer to a pharmacist when needed, and maintain HIPAA confidentiality while keeping the store tidy.

Flexible evening hours (5 PM–8 PM), Monday–Friday, with a positive attitude and strong communication as essential assets.