Evening Pharmacy Customer Care Associate

Sona Pharmacies; Asheville (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Sona Pharmacy + Clinic in Asheville, NC is seeking a part-time Customer Care Associate who is upbeat, thoughtful, and outgoing to assist patients at the counter and support the pharmacy team.

You will handle cash transactions, assist with inquiries, maintain HIPAA confidentiality, keep the workstation organized, help with bagging prescriptions for pickup or delivery, and refer complex questions to a pharmacist as needed.

Qualifications

• Exceptional customer service skills.
• Cashier experience in a community pharmacy preferred.
• Attention to detail and ability to work in a fast-paced environment.
• Excellent communication skills.

Responsibilities

• Assist patients and complete cash register transactions while exhibiting kind, respectful actions.
• Provide exceptional customer service by assisting patients with inquiries and refer them to a pharmacist when necessary
• Ensure the register balances after cash, check, and credit transactions
• Maintain a clean and organized workstation, stock retail items, daily inventory maintenance, keep the pharmacy neat and organized
• Assist with bagging prescriptions to prepare for pickup, shipment, and/or delivery
• Ensure up-to-date patient information is on file and maintain HIPAA patient confidentiality
• Assist with online shopping orders and prepare for shipment

Skills

Customer service

Cashier experience

Attention to detail

Communication skills

Job description

Sona Pharmacy + Clinic in Asheville, NC is seeking a part-time Customer Care Associate who is upbeat, thoughtful, and outgoing to assist patients at the counter and support the pharmacy team.

You will handle cash transactions, assist with inquiries, maintain HIPAA confidentiality, keep the workstation organized, help with bagging prescriptions for pickup or delivery, and refer complex questions to a pharmacist as needed.