Evening Patient Services Specialist | Registration & Scheduling

UW Advancement Careers; Seattle (WA); Presencial; USD 30 000 - 41 000; Tempo parcial

Resumo da oferta

UW Medical Center-Montlake is seeking a Patient Services Specialist 2 to support the ED Registration Department in Seattle. This 50% FTE evening shift (2:30pm–1:00am) focuses on efficient patient check-in, data collection, and coordinating insurance and payments while maintaining patient privacy.

The role involves registering patients, verifying demographics and financial information, obtaining authorizations, answering inquiries, and guiding patients to clinics and services.

Qualificações

• High school graduation or equivalent.
• One year of healthcare, administrative, or customer service experience.
• Equivalent combination of education and experience may substitute.

Responsabilidades

• Register patients; verify, collect, and update demographic and financial information.
• Determine eligibility for care; verify eligibility and benefits for third-party payors.
• Verify insurance coverage; obtain authorizations; complete Medicare as a Secondary Payor form.
• Document comments for the financial file; obtain necessary signatures for consents.
• Collect co-payment or other patient liabilities.
• Respond to patient questions; provide directions to clinics, units, parking, and facilities.
• Assist patients in accessing hospital and community services by referring to resources.
• Triage patient telephone calls; obtain information for return calls; initiate emergency procedures when needed.
• Communicate information to patients, referral agencies, departments, physicians, and the community.

Conhecimentos

Healthcare experience

Customer service

Administrative duties

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

UW Medical Center-Montlake is seeking a Patient Services Specialist 2 to support the ED Registration Department in Seattle. This 50% FTE evening shift (2:30pm–1:00am) focuses on efficient patient check-in, data collection, and coordinating insurance and payments while maintaining patient privacy.

The role involves registering patients, verifying demographics and financial information, obtaining authorizations, answering inquiries, and guiding patients to clinics and services.