Evening Patient Care Tech – Patient-Centered Support

Mercy Medical Center; Cedar Rapids (IA); On-site; USD 21,000 - 34,000; Full time

Job summary

Mercy Medical Center in Cedar Rapids, IA, seeks a Patient Care Technician to support licensed nurses by providing safe, compassionate patient care and essential caregiving tasks. The role emphasizes communication with patients and families, accurate handoffs, and maintaining privacy and dignity.

This hourly, evening-shift position requires teamwork, alertness under pressure, and precise documentation. Training includes CPR/BSL and mandatory reporter compliance.

Qualifications

• High School diploma or equivalent preferred.
• CNA or Health Support Professional program preferred.
• Multiple pathways: CNA/Health Support, 2 years in a bachelor’s program, or 1 year in an ADN, or comparable education.

Responsibilities

• Provide safe and effective patient care under licensed nurse supervision.
• Maintain real-time documentation of patient care.
• Communicate changes in patient condition to the nurse and team.
• Ensure patient privacy and confidentiality during care.
• Demonstrate exemplary customer service and professional communication.

Skills

Customer service

Verbal communication

Non-verbal communication

Communication with families

Work under pressure

Education

High School diploma or equivalent

CNA or Health Support Professional program

2 years in a bachelor’s program

1 year in an Associate's Degree in Nursing program

Comparable education or training

Job description

Mercy Medical Center in Cedar Rapids, IA, seeks a Patient Care Technician to support licensed nurses by providing safe, compassionate patient care and essential caregiving tasks. The role emphasizes communication with patients and families, accurate handoffs, and maintaining privacy and dignity.

This hourly, evening-shift position requires teamwork, alertness under pressure, and precise documentation. Training includes CPR/BSL and mandatory reporter compliance.