Evening Patient Access Specialist III

Endeavor Health; Naperville (IL); On-site; USD 27,400 - 39,729; Full time

Benefits offered by this job

Premium pay for shift

Incentive pay for select positions

Annual increases based on performance

Career growth opportunities

Medical, Dental, Vision options

Tuition Reimbursement

Free Parking

Job summary

Endeavor Health in Naperville is seeking a Patient Access Rep III for an evening shift. The role involves patient registration, insurance verification, and financial counseling to support inpatient and outpatient accounts.

You will collaborate with clinicians, review documentation, and help with admission paperwork, precertification, and coordination with treatment teams. A high school diploma is required, with preferred health-field certification.

Qualifications

• High School Diploma or GED.
• Bachelor’s Degree in a mental health field preferred.
• Minimum of two years of experience in crisis/emergency services, behavioral health setting.
• Knowledge of DSM IV-R diagnostic criteria and patient rights and law pertaining to mental health.
• Substantial knowledge base of insurance plans such as Commercial, Managed Care and capitated plans, Medicare, Medicaid and Workers Compensation.

Responsibilities

• Collaborates with a licensed clinician through the review of clinical and legal documentation to facilitate the acceptance of transfers and completes the admission paperwork.
• Patient Registration Functions: Performs patient registration, reviews forms with patients, ensures signatures for Joint Commission and CMS, changes room assignments, schedules appointments, and transfers patients from waitlist to program as capacity allows.
• Patient Accounting Duties: Contacts insurance companies to verify eligibility and coverage, provides quotes of benefits, conducts financial counseling and discusses financial assistance options.
• Assisting Intake Admission Team as needed: presents clinical data for precertification, conducts medical necessity reviews for Medicare patients.

Education

Bachelor’s Degree in a mental health field

Job description

Endeavor Health in Naperville is seeking a Patient Access Rep III for an evening shift. The role involves patient registration, insurance verification, and financial counseling to support inpatient and outpatient accounts.

You will collaborate with clinicians, review documentation, and help with admission paperwork, precertification, and coordination with treatment teams. A high school diploma is required, with preferred health-field certification.