Evening Patient Access Specialist – Emergency Dept

Jefferson Health Plans; Pennsylvania; On-site; USD 36,000 - 48,000; Part time

Job summary

Jefferson Health Plans is seeking a Patient Access Representative (Relief - Evenings) to support Bucks Emergency Department. The role focuses on patient registration, accurate demographic and insurance data collection, and identifying charity care options where appropriate.

You'll verify coverage, collect payments at point of service, and handle outpatient visit coordination while maintaining clear communication with patients and staff during evening shifts.

Qualifications

• High School Diploma or GED required.
• 3 years of healthcare customer service experience required.
• Associate's degree preferred.

Responsibilities

• Register patients and collect demographic and insurance information.
• Verify insurance coverage, referrals, and authorizations.
• Answer phones and assist with outpatient visits.
• Collects patient out-of-pocket liability at time of service.

Skills

Customer service

Communication

Healthcare knowledge

Education

High School Diploma/GED

Associate’s Degree in Healthcare or Business Administration

Job description

Jefferson Health Plans is seeking a Patient Access Representative (Relief - Evenings) to support Bucks Emergency Department. The role focuses on patient registration, accurate demographic and insurance data collection, and identifying charity care options where appropriate.

You'll verify coverage, collect payments at point of service, and handle outpatient visit coordination while maintaining clear communication with patients and staff during evening shifts.