Evening & Overnight Resident Support Specialist

Wayne State University; Buffalo (NY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Generous paid time off

Student loan forgiveness programs

Multiple health insurance options

Career growth opportunities

Job summary

A higher education institution is seeking a Resident Support Specialist to provide support in a trauma-informed residential environment. The role involves helping residents develop daily living skills and encouraging participation in various activities. The ideal candidate will have an associate degree or equivalent experience in a human service field along with strong crisis management skills. Benefits include generous paid time off and student loan forgiveness programs.

Qualifications

• Associates degree or equivalent experience required.
• Ability to manage crisis situations effectively.
• Must maintain confidentiality and HIPPAA guidelines.

Responsibilities

• Assist in orientation of newly admitted residents.
• Provide therapeutic support for residents.
• Conduct periodic rounds and engage with residents.

Skills

Crisis identification

HIPPAA confidentiality

Computer skills

Physical stamina

Defensive driving

Education

Associate degree in human service field

High school diploma with two years experience

Job description

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Hours:4pm-12am and 12am-8am, Full Time and Part Time Status

Location:

Women's Lighthouse Residence: 244 Hempstead Ave Buffalo, NY 14215

SUMMARY OF DUTIES

The Resident Support Specialist (RSS) supports a trauma informed care residential environment, providing support and motivation to the residents in developing daily living skills. The Resident Support Specialist encourages participation in social, educational, vocational, psychiatric, and rehabilitative activities, as well as assists residents in learning community integration and provides exposure to supportive services.

POSITION RESPONSIBILITIES

• Assists in the orientation of newly admitted residents
• Provides a therapeutic milieu for residents, including development of daily living skills, prosocial behaviors, and taking accountability for behaviors that do not align with expectations of the program.
• Conducts periodic rounds of the facility, interacting with residents during free time
• Assist staff in crisis management as needed
• Provides resident transportation as assigned
• Covers phones and reception area as assigned
• Participate in staff meetings and in-service training when scheduled
• Assist in coordinating social and recreational activities
• Oversee residents with kitchen and laundry room use, assists with household chores, and assists with meal preparation, when needed
• Ability to maintain flexible work schedule, especially nights, weekends and holidays.
• Completes necessary documentation accordingly.
• Completes all trainings required by the agency.
• Performs all other duties as assigned.

QUALIFICATIONS

• Associates degree or equivalent in human service field and one year in a human service agency, or High school diploma or equivalency and two years full time paid experience in a human service agency or health care facility.
• Ability to identify potential crisis situations, convey this information to supervisor in a timely and appropriate manner, and follow through with directions.
• Ability to maintain BestSelf HIPPAA confidentiality guidelines.
• Ability to utilize the computer for email, training and BestSelf Systems.
• Must be able to lift up to 15 pounds when handling materials and related tasks.
• Must be able to stand or sit for extended periods of time.
• Must have Accredited NYS Defensive driving course; or obtain within 15 days of hire.
• Must maintain Active NYS Defensive Driving class every 3 years, upon expiration.

Some things you can look forward to:

• Welcoming, team environment, that inspires you to thrive and be your BestSelf!
• Generous paid time off
• Various student loan forgiveness programs
• Multiple and diverse health insurance options
• Many other unique lifestyle & personal insurance options
• Professional license/certification renewal reimbursement
• Defensive driving course reimbursement (if required for position)
• Career growth and advancement opportunities