Resident Support Specialist

BestSelf; Buffalo (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Generous paid time off

Student loan forgiveness programs

Multiple health insurance options

Professional license renewal reimbursement

Career growth opportunities

Job summary

A community service organization in Buffalo is seeking motivated individuals to assist in maintaining a therapeutic environment for residents. The role involves supporting community integration, facilitating activities, and overseeing household management. Ideal candidates will have strong interpersonal skills and the ability to work flexible hours. The position offers competitive benefits and a supportive team atmosphere.

Qualifications

• Ability to maintain a flexible schedule, especially nights and weekends.
• Must be able to lift up to 30 lbs frequently.
• Comfortable working in potentially unsafe environments.

Responsibilities

• Facilitate peer mentoring, support, and encouragement.
• Coordinate social and recreational activities.
• Oversee clients with kitchen and laundry room use.

Skills

Ability to tolerate stressful situations

Flexible work schedule

Crisis identification skills

Clean NYS driver's license

Education

Associates degree in human service field

High school diploma or equivalency with two years experience

Job description

Hours:

Full-time, Part-Time, and Per Diem availability

Location:

Women's Lighthouse Residence: 244 Hempstead Ave Buffalo, NY 14215

Summary of Duties

Assists in maintaining a stable and therapeutic environment in the residence. Assists residents in learning community integration, provides exposure to supportive services and encourages participation in social, educational, vocational, psychiatric, and rehabilitative activities. Assists in household management tasks such as preparation of meals or housekeeping tasks. Oversees clients engaged in household tasks. Provides transportation for and supervision of clients who leave the facility. If assigned to night duty, the RSS is responsible for supervision of the facility, security camera monitoring and enforcement of program rules under direction of the on-call management team.

Principal Duties and Responsibilities

• Facilitate peer mentoring, support and encouragement
• Coordination of social and recreational activities
• Oversee clients with kitchen and laundry room use
• Assist with household chores when needed
• Assist with meal preparation, if needed
• Supervision of facility and security cameras at night
• Available to work holidays and weekends

Required Knowledge and Skills

• Ability to tolerate stressful and/or ambiguous work situations.
• Ability to maintain flexible work schedule, especially nights, weekends and holidays.
• Comfortable working within potentially unsafe environments.
• Ability to identify potential crisis situations, convey this information to supervisor in a timely and appropriate manner, and follow through with directions.
• Must be able to stoop, bend and lift up to 30 lbs. frequently.
• Must be able to stand or sit for extended periods of time.
• Must be able to climb stairs frequently.
• Clean NYS driver's license

Minimum Qualifications

Associates degree human service field and one year in a human service agency.

OR

High school diploma or equivalency and two years full time paid experience in a human service agency or health care facility.

Some things you can look forward to:

• Welcoming, team environment, that inspires you to thrive and be your BestSelf!
• Generous paid time off
• Various student loan forgiveness programs
• Multiple and diverse health insurance options
• Many other unique lifestyle & personal insurance options
• Professional license/certification renewal reimbursement
• Defensive driving course reimbursement (if required for position)
• Career growth and advancement opportunities