Evening Nursing Unit Clerk & Communications Support

MercyOne; Des Moines (IA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Competitive compensation

Full benefits package

Growth opportunities

Job summary

MercyOne Des Moines Medical Center is seeking a Department Support Assistant for the evening shift. This role performs clerical duties within the nursing unit, manages multi-line phones, greets visitors, and coordinates communications with other hospital departments.

The position requires proficiency with health records software and hospital communication tools, plus the ability to maintain charts, stock supplies, and prepare regulatory documents.

Responsibilities

• Performs clerical duties for the nursing unit by maintaining charts; answering multi-line phones; greeting and assisting customers in a friendly and timely manner; and sorting and distributing mail.
• Utilizes computer applications (Electronic Health Records, etc.) and communication technologies (Teletracking, Vocera, Hillrohm System, etc.) effectively.
• Communicates patient information or department needs such as dietary, environmental services, and all Information Technology issues.
• Maintains a safe, neat, and organized work environment by ordering and stocking supplies, forms, and equipment as necessary. Identifies and reports problems with supplies or equipment; enters repair requests; and conducts environmental rounding.
• Prepare documents and records in compliance with regulatory requirements.
• Demonstrates work practices consistent with safety, security, and infection control policies, including adhering to the Safe Medication Handling protocol for both delivery and removal of medications.
• Conducts auditing of records, data, and transactions per unit management team request.
• Maintains meeting room schedules.
• Other duties as needed and assigned by the manager.

Job description

MercyOne Des Moines Medical Center is seeking a Department Support Assistant for the evening shift. This role performs clerical duties within the nursing unit, manages multi-line phones, greets visitors, and coordinates communications with other hospital departments.

The position requires proficiency with health records software and hospital communication tools, plus the ability to maintain charts, stock supplies, and prepare regulatory documents.