Evening Member Services Specialist

Excel Fitness; Springdale (AR); On-site; USD 17,000 - 22,000; Part time

Job summary

Excel Fitness is hiring a Part-Time Member Services Representative for the evening shift at our Springdale club. You will interact with members, process sign-ups and payments, and help maintain a clean, safe environment.

Responsibilities include assisting members with the Planet Fitness app and equipment, balancing cash drawers, and supporting club promotions. Must be 18+, with HS diploma and CPR/AED certified before solo work.

Qualifications

• Must be at least 18 years old.
• High School Diploma or equivalent required.
• CPR/AED certification may be required before working alone.
• Comfortable standing for long periods.
• Proficient in MS Office and computer use.
• Ability to handle sensitive information and maintain confidentiality.

Responsibilities

• Perform duties during assigned evening shift.
• Monitor club cleanliness and atmosphere.
• Operate and assist members with equipment and amenities.
• Input and update member data into tablets and POS.
• Audit cash drawers daily and balance cash.
• Assist with membership promotions and inquiries.
• Promote safety and ensure compliance with policies.

Skills

Customer service

Communication

Teamwork

Microsoft Office

Problem solving

Safety compliance

Cash handling

Education

High School Diploma or equivalent

Tools

POS system

Planet Fitness app

Inventory management

Job description

Excel Fitness is hiring a Part-Time Member Services Representative for the evening shift at our Springdale club. You will interact with members, process sign-ups and payments, and help maintain a clean, safe environment.

Responsibilities include assisting members with the Planet Fitness app and equipment, balancing cash drawers, and supporting club promotions. Must be 18+, with HS diploma and CPR/AED certified before solo work.