Evening Member Services Associate

Excel Fitness; Claremore (OK); On-site; USD 14,000 - 18,000; Full time

Job summary

Excel Fitness in Claremore, OK is seeking a Member Services Rep Front Desk for weekday evenings. The role is on-site with a pay range of $10 to $13 per hour. Responsibilities include member check-in, maintaining club cleanliness, and promoting services while ensuring safety and policy compliance.

The position requires strong communication, the ability to stand for long periods, and CPR/AED certification within the first 30 days. Training will cover app usage and customer service standards.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or equivalent required.
• CPR/AED certification required before working alone.
• Excellent communication skills with internal and external customers.
• Team-oriented, motivated and well-organized.
• Proficient using Microsoft Office and a computer.

Responsibilities

• Perform to your best abilities during your assigned work shift.
• Monitor and maintain club cleanliness and atmosphere.
• Stay proficient in Planet Fitness mobile app use, content, and updates.
• Ensure that all proper training has been completed to operate safely and efficiently.
• Conduct regular audits to ensure the club is presentable and up to Excel standards.
• Input and update member information into tablets and point of sale.
• Provide a safe and secure environment for all members.
• Communicate with members to deliver high level of member service.

Skills

Customer service

Communication

Team oriented

Problem solving

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Excel Fitness in Claremore, OK is seeking a Member Services Rep Front Desk for weekday evenings. The role is on-site with a pay range of $10 to $13 per hour. Responsibilities include member check-in, maintaining club cleanliness, and promoting services while ensuring safety and policy compliance.

The position requires strong communication, the ability to stand for long periods, and CPR/AED certification within the first 30 days. Training will cover app usage and customer service standards.