Evening Luxury PM Server – Bespoke Dining

Paycom; Houston (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement savings plan

Hotel discounts

Job summary

Hotel ZaZa Museum District in Houston is seeking a PM Server to join our Food & Beverage team. The role focuses on delivering outstanding service during evening dining, with attention to detail and a refined hospitality approach.

You will welcome guests, take orders, present menus, and coordinate with kitchen and bar staff to ensure timely, accurate service. The position requires prior luxury hotel experience, professionalism, and the ability to work in a fast-paced setting while maintaining the

Qualifications

• Prior experience in a luxury hotel, resort, or hospitality environment.
• Passion for delivering exceptional guest service.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Professional appearance and demeanor.
• Strong organizational and multitasking skills.
• Ability to work independently and as part of a team.
• Dependable attendance and punctuality.
• Able to handle confidential guest information.
• Food Handler Certification and TABC Certification preferred or able to obtain.
• Bilingual skills are a plus.

Responsibilities

• Welcome and engage guests in a professional, friendly, and courteous manner.
• Provide exceptional table service in accordance with Hotel ZaZa and Food & Beverage service standards.
• Present menus, explain specials, answer guest questions, and make food and beverage recommendations.
• Accurately take guest orders and enter them into the POS system.
• Serve food and beverages promptly while ensuring accuracy and presentation standards are maintained.
• Monitor guest satisfaction throughout the dining experience and respond proactively to guest needs.
• Process guest payments accurately and efficiently.
• Maintain knowledge of menu offerings, ingredients, preparation methods, wine selections, cocktails, and promotional offerings.
• Collaborate with kitchen staff, bartenders, hosts, and fellow servers to ensure seamless service.
• Set, clear, and reset tables in accordance with established standards.
• Maintain cleanliness and organization of dining rooms, service stations, patios, and related areas.
• Follow all food safety, sanitation, and alcohol service regulations.
• Assist with banquet, private dining, VIP events, and special functions as needed.
• Maintain inventory of service supplies and communicate replenishment needs to management.
• Resolve guest concerns professionally and escalate issues to management when necessary.
• Attend departmental meetings and required training sessions.
• Comply with all company policies, brand standards, and safety procedures.
• Perform other duties as assigned by management.

Skills

Guest service

Interpersonal skills

Communication

Fast-paced environment

Multitasking

Teamwork

Professional appearance

Punctuality

Confidentiality

Tools

POS systems

Job description

Hotel ZaZa Museum District in Houston is seeking a PM Server to join our Food & Beverage team. The role focuses on delivering outstanding service during evening dining, with attention to detail and a refined hospitality approach.

You will welcome guests, take orders, present menus, and coordinate with kitchen and bar staff to ensure timely, accurate service. The position requires prior luxury hotel experience, professionalism, and the ability to work in a fast-paced setting while maintaining the