Evening Luxury Concierge - Resident Services & Events

KW Property Management; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

KW Property Management in Columbus, OH, is seeking a Concierge/Front Desk professional to greet guests, assist the front office manager, and arrange for reservations and services to create a luxury environment with five-star service. The role includes supporting move-ins/move-outs and coordinating resident requests with integrity.

The position requires maintaining a warm, professional presence, coordinating with local vendors, and delivering timely responses to resident inquiries.

Qualifications

• High School Diploma with at least 2 years in hospitality.
• Experience in hospitality industry in a similar role.
• Strong communication skills, both verbal and written.
• Creative and able to deliver a luxury lifestyle for residents.
• Proficiency with common industry software tools.

Responsibilities

• Greet guests in a friendly and courteous manner.
• Assist front office manager with training new team members.
• Arrange reservations for restaurants, travel, and services for residents.
• Coordinate special events or projects for residents.
• Provide information about local area and tours.
• Deliver packages and maintain related logs.
• Maintain privacy and professional demeanor at all times.
• Establish relationships with local merchants and service providers.
• Support move-ins/move-outs and logistics as needed.

Skills

Customer service

Communication skills

Leadership

Teamwork

Problem solving

Self-starter

Flexibility

Education

High School Diploma

AA/BA preferred

Tools

MS Office

Job description

KW Property Management in Columbus, OH, is seeking a Concierge/Front Desk professional to greet guests, assist the front office manager, and arrange for reservations and services to create a luxury environment with five-star service. The role includes supporting move-ins/move-outs and coordinating resident requests with integrity.

The position requires maintaining a warm, professional presence, coordinating with local vendors, and delivering timely responses to resident inquiries.