Evening Lobby Attendant — Guest-Ready Public Areas

The Ghoman Group; Hoffman Estates (IL); On-site; USD 22,000 - 23,000; Full time

Job summary

Marriott Chicago Northwest is seeking an Evening Lobby Attendant to maintain the lobby and public areas in the evening, ensuring a clean, welcoming environment and courteous guest service.

The role requires attention to detail and the ability to work independently or with a team, with an emphasis on safety and guest satisfaction. Evening/weekend shifts and a flexible schedule are required.

Qualifications

• Previous hotel housekeeping, janitorial, or public-area cleaning experience preferred.
• Strong attention to detail and commitment to cleanliness.
• Excellent guest-service and communication skills.
• Ability to work independently and as part of a team.
• Ability to stand and walk for extended periods.
• Ability to bend, push, pull, lift, and move cleaning equipment and supplies.
• Willingness to work evenings, weekends, and holidays as needed.
• Reliable attendance and a strong work ethic.

Responsibilities

• Maintain cleanliness and appearance of the hotel lobby and public areas throughout the evening.
• Vacuum, sweep, mop, dust, and clean floors and other assigned areas.
• Clean and maintain public restrooms, elevators, hallways, entrances, and common areas.
• Empty trash and replace liners as needed.
• Replenish restroom and public-area supplies.
• Clean glass doors, windows, tables, and lobby surfaces.
• Monitor public areas and report maintenance issues or safety concerns.
• Assist guests with reasonable requests and provide excellent customer service.
• Communicate guest requests and public-area concerns to the Front Desk and Housekeeping teams.
• Follow hotel safety, sanitation, and emergency procedures.
• Properly use cleaning chemicals and equipment according to safety guidelines.
• Maintain a professional appearance and courteous attitude.
• Perform other duties as assigned by management.

Job description

Marriott Chicago Northwest is seeking an Evening Lobby Attendant to maintain the lobby and public areas in the evening, ensuring a clean, welcoming environment and courteous guest service.

The role requires attention to detail and the ability to work independently or with a team, with an emphasis on safety and guest satisfaction. Evening/weekend shifts and a flexible schedule are required.