Evening Lobby Attendant: Guest Experience

Suites by Hilton West Sacramento; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

Suites by Hilton West Sacramento is seeking a Lobby Attendant for the PM shift to ensure the lobby and public areas are pristine, welcoming, and guest-ready. The role focuses on maintaining cleanliness to brand standards and supporting a positive guest experience in a high-traffic hotel environment.

The PM shift runs from 3:00 PM to 11:00 PM, requiring good communication, reliability, and physical stamina to lift up to 50 lbs and stand for extended periods.

Qualifications

• Education: High school diploma or equivalent preferred.
• Experience: Previous cleaning, janitorial, or housekeeping experience preferred.
• Hospitality environment experience a plus.

Responsibilities

• Clean and maintain lobby, hallways, elevators, restrooms, and public areas.
• Dust, sweep, mop, vacuum, and polish surfaces as required.
• Empty trash receptacles and replace liners.
• Maintain cleanliness and restocking of public restrooms.
• Ensure all furniture, décor, and fixtures in public areas are clean and tidy.
• Monitor lobby appearance throughout the shift and address issues promptly.
• Respond to guest requests and provide assistance courteously.
• Report maintenance issues or safety concerns to management.
• Follow all safety and sanitation guidelines.
• Perform additional duties as assigned by management.

Skills

Attention to detail

Customer service

Communication

Independence

Education

High school diploma or equivalent

Job description

Suites by Hilton West Sacramento is seeking a Lobby Attendant for the PM shift to ensure the lobby and public areas are pristine, welcoming, and guest-ready. The role focuses on maintaining cleanliness to brand standards and supporting a positive guest experience in a high-traffic hotel environment.

The PM shift runs from 3:00 PM to 11:00 PM, requiring good communication, reliability, and physical stamina to lift up to 50 lbs and stand for extended periods.