Evening Library Desk Specialist — Senior on Duty

University of Oklahoma

Tulsa (OK)

On-site

USD 17,000 - 24,000

Full time

2 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Benefits Eligible

Job summary

University of Oklahoma’s OU-Tulsa Schusterman Library is hiring a Library Services Specialist I to support desk operations, assist students and staff, and manage routine library services during evenings and weekends. The role requires reliable attendance and the ability to explain library policies and assist with research resources.

Responsibilities include circulating materials, processing interlibrary loans, and maintaining accurate records.

Qualifications

High School Diploma or GED required.
3 years of experience in a similar library or service role preferred.
Experience in customer service, policy explanation, and handling routine patron concerns.

Responsibilities

Staff the service and circulation desk and assist patrons in person, by phone, and online.
Process interlibrary loans and renewals.
Serve as senior staff on duty during evenings/weekends and manage desk operations.
Explain, apply, and enforce library policies consistently and courteously.
Respond to patron concerns and incidents using established procedures.
Refer situations to a supervisor or safety personnel as appropriate.
Assist with library computers, equipment, and basic research resources.
Monitor Library Chat service during assigned shifts.
Perform basic bibliographic and online searches using databases.