Evening Library Access Specialist — Manager on Duty

UWMSN University of Wisconsin Madison; United States; Hybrid; USD 26,000 - 28,000; Full time

Benefits offered by this job

Health/dental/vision insurance

Life insurance

Paid time off

Wisconsin Retirement System

Remote work option

Job summary

University of Wisconsin–Madison Libraries is seeking a Library Access Services Specialist to oversee daily operations, supervise student staff, and act as Manager on Duty. The role supports circulation, safety, and access across campus libraries, including College Library as home base.

Responsibilities include hiring and training student staff, policy development, and collaboration across locations. The position offers partial remote work and night shifts (11:00 pm–7:00 am) with a comprehensive

Qualifications

• Excellent communication with colleagues, faculty, students, and other stakeholders.
• Demonstrated strong problem-solving skills.
• Demonstrated ability to independently prioritize workload, manage multiple projects and deadlines effectively, and follow-through on tasks.
• Physical demands: Ability to lift 30 lbs with or without assistance, lift materials overhead, and stand or move for over 2 hours a day.

Responsibilities

• Provides complex support to the day-to-day operations of library services to provide guidance in the use of library information resources, operations, and policies; or to acquire, prepare, and preserve library information resources for use (10%)
• Contributes to the development of policies and procedures (10%)
• Participates in committee work within the library and the university (5%)
• Fosters a safe and secure library environment for the Libraries' patrons, staff, collections, and facilities, including on-site response to safety and security emergencies (15%)
• May assist and educate both face-to-face and remote customers in the use of technologies and tools to create, seek, use and manage information (5%)
• Interprets policies and procedures to answer non-routine questions and resolve complex issues (5%)
• Utilizes designated library systems, tools, standards, and practices to locate, retrieve, and organize; or describe, edit, preserve, and reformat a variety of library information resources (5%)
• Utilizes library software and systems to retrieve, enter, and report on data using a wide variety of applications (5%)
• Provides complex library services support in absence of a supervisory authority. Acts as a resource to other library staff (15%)
• Actively participate in an inclusive, welcoming and respectful workplace (5%)
• Conducts reference searches to locate relevant materials and answer questions as needed (5%)
• Hires, trains, and guides student employees and monitors student workflows (15%)

Skills

Communication

Problem solving

Workload management

Physical stamina

Education

High School Diploma or equivalent

Job description

University of Wisconsin–Madison Libraries is seeking a Library Access Services Specialist to oversee daily operations, supervise student staff, and act as Manager on Duty. The role supports circulation, safety, and access across campus libraries, including College Library as home base.

Responsibilities include hiring and training student staff, policy development, and collaboration across locations. The position offers partial remote work and night shifts (11:00 pm–7:00 am) with a comprehensive