Evening Hospitality Shift Leader

Workstream; Greensburg (Westmoreland County); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Flexible scheduling

Free food on shift

Scholarship opportunities

Free online college

Competitive pay

Closed on Sundays

Job summary

Chick‑fil‑A is seeking a Shift Leader to direct daily operations, ensuring hospitality, speed, and accuracy for every guest. This role offers both full-time and part-time opportunities with afternoon/evening availability in a locally owned restaurant environment.

Ideal candidates bring leadership experience, a positive attitude, and a commitment to teamwork. Expect flexible scheduling and opportunities for growth while contributing to a supportive community-driven team.

Qualifications

• Requires strong customer service and leadership abilities.
• Able to multitask and manage shifting priorities.
• Strong communication and interpersonal skills.
• Dependable, punctual, and a team player.
• Able to lift up to 25 lbs and stand for long periods.
• Minimum 1 year of leadership or supervisory experience.

Responsibilities

• Provide genuine hospitality to guests and guide the team.
• Lead each shift to ensure a fast, accurate guest experience.
• Communicate effectively with guests and Team Members; train new hires.
• Maintain a clean, safe environment and ensure dress code adherence.
• Oversee cash handling and daily reporting; close the store on shift.
• Collaborate with Operators and Leaders to meet service goals.

Skills

Leadership

Customer service

Communication

Teamwork

Job description

At Chick‑fil‑A, the Shift Leader role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Shift Leaders gain life experience that goes far beyond serving a great product in a friendly environment. Shift Leaders direct each shift by guiding the team to provide genuine hospitality while maintaining a fast and accurate experience for every guest that comes through.

Position Type

• Full-time and Part-time
• Availability in afternoons/evenings

Our Benefits Include

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning firsthand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay
• Free online college
• Free food while working and discounted food when not working

Front of House Shift Leader Responsibilities

• Provide genuine hospitality to guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Communicate effectively with guests and Team Members
• Adhere to Chick‑fil‑A rules and dress code at all times
• Maintain a clean and safe environment
• Able to provide direction and delegation to all team members to ensure the shift runs smoothly
• Manage detailed cash handling and reporting
• Close the store safely
• Focus on speed of service and accuracy
• Assist in training new team members

Qualifications and Requirements

• Consistency and reliability
• Cheerful and positive attitude
• Customer service‑oriented
• Strong interpersonal skills
• Works well independently and in a team environment
• Must be 18 years of age or older and out of high school
• Have a valid driver's license
• Have the ability to lift and carry 25 pounds regularly
• Have the ability to stand for long periods
• Have 1 year of leadership experience
• Become an expert in all FOH areas

Availability Requirements

• Maintain 3 days a week (20 hours minimum) year‑round
• Able to work at least 2 Saturdays per month
• Be able to close (11:00 PM shift end)

Working at a Chick‑fil‑A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people‑focused environment. Most Chick‑fil‑A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.