Evening Guest Service Representative

Glacier International Lodge; Kalispell (MT); On-site; USD 24,796 - 27,552; Part time

Benefits offered by this job

Competitive hourly pay

Supportive team environment

Opportunities for growth within the company

Job summary

Glacier International Lodge is looking for a friendly, reliable Evening Part-Time Guest Service Representative/Shuttle Driver to join our team in Kalispell, Montana. The role involves providing top-notch customer service, supporting front desk operations, and safely driving our shuttle for guest transport.

Ideal candidates should have strong communication skills, a valid driver’s license with a clean record, and enjoy creating memorable guest experiences. We offer competitive hourly pay and a supportive team environment.

Qualifications

• Valid driver’s license with clean driving record.
• Ability to pass a motor vehicle record check.
• Prior customer service or hospitality experience preferred.

Responsibilities

• Provide exceptional customer service to guests.
• Safely operate the hotel shuttle for guest transport.
• Perform light housekeeping support tasks when required.

Skills

Customer service skills

Communication skills

Problem-solving skills

Ability to work independently

Flexibility in schedule

Job description

Future Opening: Evening Guest Service Representative

• Flexible Scheduling
• Competitive Compensation

Position Summary

We are seeking a friendly, reliable, and service-oriented Evening Part-Time Guest Service Agent / Shuttle Driver to join our hospitality team. This dynamic role combines front‑line guest interaction with shuttle driving responsibilities and hands‑on guest support throughout the property.

If you enjoy helping people, staying active during your shift, and creating memorable guest experiences, we’d love to meet you!

Key Responsibilities

Guest Services

• Provide exceptional customer service to all guests in a professional and courteous manner
• Respond promptly to guest requests such as delivering towels, linens, toiletries, and other amenities
• Assist with room troubleshooting (TV, thermostat, key cards, Wi‑Fi connectivity, etc.)
• Address guest concerns and escalate issues when necessary
• Support front desk operations as needed

Shuttle Driving

• Safely operate the hotel shuttle to transport guests to and from designated locations (airport, local attractions, business centers, etc.)
• Assist guests with luggage loading and unloading
• Maintain cleanliness and basic upkeep of shuttle vehicle
• Follow all traffic laws and safety procedures

General Duties

• Perform light housekeeping support tasks when required
• Maintain a clean and organized workspace
• Communicate effectively with team members and management
• Uphold brand standards and hotel policies at all times

Qualifications

• Valid driver’s license with clean driving record (required)
• Ability to pass a motor vehicle record check
• Prior customer service or hospitality experience preferred
• Strong communication and problem‑solving skills
• Ability to lift up to 50 lbs
• Comfortable working independently during evening hours
• Flexible availability, including weekends and holidays

What We Offer

• Competitive hourly pay
• Supportive team environment
• Opportunities for growth within the company

Ideal Candidate

The ideal candidate is dependable, personable, and proactive. You enjoy being on the move, solving problems, and ensuring guests feel welcomed and cared for throughout their stay.

Compensation

Compensation: $18.00 - $20.00 per hour

About the Location

GLACIER INTERNATIONAL LODGE is centrally located in Flathead County to offer convenient access to Flathead Lake, Kalispell, Whitefish, Columbia Falls and Glacier National Park. Every adventure begins right out the front door!