Evening Guest Experience Host | Reservations & In-Room Dining

Hyatt Centric; Key West (FL); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

401(k) with company match

Immediate PTO

Tuition reimbursement

Complimentary and discounted Hyattr8?

Free meals and parking during shifts

Job summary

Hyatt Centric Key West Resort and Spa is seeking a warm, polished Host for Four Flamingos. You will warmly welcome guests, manage reservations and seating, and ensure a seamless dining and in-room dining experience with attentiveness and care.

The role emphasizes delivering exceptional hospitality, creating memorable first impressions, and representing the vibrant Key West energy in a full-time setting.

Qualifications

• Prior experience as a host/hostess in full-service, resort, or fine-dining setting preferred
• Ability to work 4:30PM–9:30PM evening shifts consistently
• Weekend and holiday shifts are required
• Strong interpersonal and communication skills
• Professional, composed, and guest-focused demeanor
• Ability to stand for extended periods and manage fast-paced restaurant flow
• Familiarity with restaurant reservation systems a bonus

Responsibilities

• Greet guests warmly and manage reservations and seating to create a seamless experience
• Oversee the host stand and support In-Room Dining operations, taking orders and coordinating tray deliveries
• Contribute to a memorable first impression from arrival to departure

Skills

Interpersonal skills

Guest focus

Professional demeanor

Reservations systems

Stamina

Tools

Reservations systems

Job description

Hyatt Centric Key West Resort and Spa is seeking a warm, polished Host for Four Flamingos. You will warmly welcome guests, manage reservations and seating, and ensure a seamless dining and in-room dining experience with attentiveness and care.

The role emphasizes delivering exceptional hospitality, creating memorable first impressions, and representing the vibrant Key West energy in a full-time setting.