Evening Grocery Service Specialist

Kroger; Ferndale (MI); On-site; USD 1,515,000 - 2,066,000; Full time

Job summary

Kroger in Ferndale, MI seeks a customer-focused associate to deliver outstanding service and maintain a safe, clean environment. You will assist the department manager in achieving sales goals, stock merchandise, and respond to customer questions with product recommendations.

Responsibilities include ensuring freshness, following food safety guidelines, and keeping up with ads and promotions. A positive attitude and reliability are essential for daily store operations.

Qualifications

• Must be able to perform essential job functions with or without reasonable accommodation.
• Knowledge of basic math including counting, addition and subtraction.
• Effective communication skills required.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment by answering questions about products.
• Gain knowledge of products and respond to questions with suggestions.
• Recommend grocery items to meet customer needs and inform about specials.
• Check product quality to ensure freshness and review sell-by dates.
• Label, stock and inventory department merchandise and provide fresh products.
• Report product ordering/shipping discrepancies to the supervisor.
• Display a positive attitude at all times.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers and log temperatures.
• Reinforce safety programs by following procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Notify management of customer or employee accidents and safety risks.

Skills

Stress management

Basic math

Communication skills

Job description

Kroger in Ferndale, MI seeks a customer-focused associate to deliver outstanding service and maintain a safe, clean environment. You will assist the department manager in achieving sales goals, stock merchandise, and respond to customer questions with product recommendations.

Responsibilities include ensuring freshness, following food safety guidelines, and keeping up with ads and promotions. A positive attitude and reliability are essential for daily store operations.