Evening Grocery Clerk — Customer Champion & Safety First

Kroger Family of Companies; Wheaton (IL); On-site; USD 2,273,000 - 2,376,000; Part time

Job summary

Kroger Family of Companies in Wheaton, IL is seeking a Customer Service Associate to help customers and maintain a welcoming store environment. You will answer questions, suggest products, monitor freshness, stock and label merchandise, and support the department manager in achieving sales goals while upholding safety and quality standards.

This role requires reliable communication, basic math, and the ability to work under pressure in a fast-paced environment.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction)
• Effective communication skills
• Retail experience (desired)
• Second language may be advantageous

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials.
• Check product quality to ensure freshness; review sell by dates and take appropriate action.
• Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered.
• Display a positive attitude and stay current with ads and promotions.
• Adhere to all food safety regulations and guidelines and ensure proper temperatures is maintained.

Skills

Customer service

Communication

Stability under pressure

Second language

Job description

Kroger Family of Companies in Wheaton, IL is seeking a Customer Service Associate to help customers and maintain a welcoming store environment. You will answer questions, suggest products, monitor freshness, stock and label merchandise, and support the department manager in achieving sales goals while upholding safety and quality standards.

This role requires reliable communication, basic math, and the ability to work under pressure in a fast-paced environment.