Grocery Customer Experience Associate

Kroger; Chicago (IL); On-site; USD 19,000 - 25,000; Part time

Job summary

Kroger is seeking a team member to create an outstanding customer experience in a retail grocery setting in Chicago. You will assist the department manager in achieving sales goals while ensuring safety, cleanliness, and quality standards.

You will engage with customers, answer product questions, and promote store specials while maintaining product knowledge and supporting a welcoming atmosphere for shoppers. This role emphasizes teamwork, safety, and exceptional service.

Qualifications

• Ability to handle stressful situations
• Knowledge of basic math (counting, addition, and subtraction)
• Effective communication skills

Responsibilities

• Promote trust and respect among associates
• Create welcoming environment and answer product questions
• Maintain knowledge of department products and respond to questions and suggest items
• Recommend groceries and inform customers of specials
• Check quality, freshness, and sell-by dates
• Stock, label, and inventory department merchandise
• Report discrepancies to the department manager
• Adhere to food safety regulations and maintain temperature logs
• Report safety risks and incidents to management
• Perform essential job functions with or without accommodation

Skills

Customer service

Communication skills

Stress management

Job description

Kroger is seeking a team member to create an outstanding customer experience in a retail grocery setting in Chicago. You will assist the department manager in achieving sales goals while ensuring safety, cleanliness, and quality standards.

You will engage with customers, answer product questions, and promote store specials while maintaining product knowledge and supporting a welcoming atmosphere for shoppers. This role emphasizes teamwork, safety, and exceptional service.