Evening Grocery Associate: Customer Focus & Freshness

Kroger Family of Companies; Smyrna (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies in Smyrna, GA is hiring to create outstanding customer experiences through exceptional service. This role supports the department manager in achieving sales and profit goals while upholding safety and quality standards across the department.

You will help customers, answer questions, stock, check freshness, follow food safety regulations, and participate in safety programs. Prior retail experience is a plus, and being bilingual is a nice-to-have.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions, make suggestions.
• Recommend grocery items and inform customers of specials.
• Check product quality and freshness; review sell-by dates.
• Label, stock, and inventory department merchandise; provide fresh products.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Adhere to food safety regulations and guidelines.
• Maintain proper temperatures in cases and logs.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks/issues and illegal activity, including robbery, theft or fraud.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Skills

Stress management

Math skills

Communication skills

Job description

Kroger Family of Companies in Smyrna, GA is hiring to create outstanding customer experiences through exceptional service. This role supports the department manager in achieving sales and profit goals while upholding safety and quality standards across the department.

You will help customers, answer questions, stock, check freshness, follow food safety regulations, and participate in safety programs. Prior retail experience is a plus, and being bilingual is a nice-to-have.