Evening Front Office Leader - Guest Experience Champion

Davenport Hotel Collection; Spokane (WA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Hotel discounts

Tuition reimbursement

Paid time off

Job summary

The Davenport Grand Hotel is seeking an Assistant Front Office Manager in Spokane, WA. You will support the Front Office Manager in daily front desk operations and help ensure top-tier guest service while covering the evening shift as Manager On-Duty.

You’ll lead a team, enforce procedures, and collaborate with other departments to create a seamless guest experience at this premier property.

Qualifications

• 1+ year departmental management or supervisory experience in hotel front office.
• Cash handling experience required.
• Ability to communicate effectively with the public and team members.
• Computer experience required.

Responsibilities

• Assist Front Office Manager in daily front desk operations.
• Oversee evening shift to ensure Manager On-Duty coverage.
• Help enforce policies and deliver high guest service standards.

Skills

Leadership

Cash handling

Communication

Computer skills

Job description

The Davenport Grand Hotel is seeking an Assistant Front Office Manager in Spokane, WA. You will support the Front Office Manager in daily front desk operations and help ensure top-tier guest service while covering the evening shift as Manager On-Duty.

You’ll lead a team, enforce procedures, and collaborate with other departments to create a seamless guest experience at this premier property.